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"Range of healthy food included in a wide range of breakfast choice at the buffet. Staff friendly and helpful. Room clean and appealing due to its close proximity to Westquay shopping centre, Mayflower Theatre, cruise ships at Southampton harbour and rail links from Southampton central to london and other key cities. Hotel is nicely presented as high star rating but with robust values. Highly recommend and would definitely again"

"Room was clean. We had to open the window and leve it open all night as the room was hot, and we could not find how to turn down the heat. Food was excellent from our Dinner to the Breakfast the next morning."

"Clean room friendly staff"

"Nice surroundings and close to Town. Ferryman Pub is worth a visit too."

"Lovely friendly staff "

"Lovely place to stay, my only bugbear was the size of the tv was too small but you can’t have everything, staff were very hospitable and helpful "

"Have stayed at the hotel many times but decided this time to stay in the franklyn suite as a treat and wow it certainly did not disappoint ! "

"Everything was clean and tidy, staff is very friendly, breakfast was excellent. We will return there soon."