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"Good place to stay"

"Nice"

"A very well maintained place, good staff"

"Clean room , parking , courtesy"

"In the first room selected someone had been smoking. had to switch rooms"

"Office lady is great nice place quiet but needs a lot of updating.. For a one night stay good price"

"Too far from the falls"

"Nice clean room, friendly staff and free parking. Bed and room were comfortable and nice. I would definitely stay again"

"The location was perfect, near for my activities. Clean, easy parking, great staff and good breakfast."

"We had a wonderful stay at the Holiday Inn. The room was clean, comfortable, and well maintained. Both check-in and check-out were quick and easy, making the entire experience stress-free. The breakfast was very good, with plenty of options and everything well stocked. The staff were friendly and helpful throughout our stay. The only issue we encountered was that several of the electrical outlets in our room were loose and would not securely hold our cell phone chargers, which made charging...

"Everything is perfect only one thing Pillows need upgrades"

"The property was excellent and really close to the falls. We made multiple trips to Niagara Falls which was possible only because we were walking distance to the falls. Our room was really comfortable and clean. Would definitely stay again. The only thing that is disappointing was the the car the hotel arranged for us to the airport. The driver gave us an unasked for non stop political commentary on our guest's home country in extremely disparaging terms. Made us very uncomfortable."

"One of the better hotels in Buffalo. I would stay there again. Clean!"

"We were impressed ! Will definitely come back"

"Nothing"

"•Our spacious accommodations included a good-sized TV/cabinet, useful table, nice chairs, and two large beds. The large window offered three levels of light and privacy. The bed was clean, soft and gave us a great night’s sleep! •The bathroom was roomy, providing plenty of linens and toiletries…and lots of options to set out and/or hang up our things. Everything was very clean!! •(We did not use the breakfast area, but at quick glance it looked clean and inviting.) •The parking lot was large,...

"Staff need to learn more about hospitality"

"El servicio al cliente es pésimo, cuando llegamos nos atendió un hombre y no de muy buena manera llegamos a las 2 pm y q el check in lo podíamos hacer hasta las 3 pm y eso lo entiendo pero le digimos si nos podía guardar las maletas y eran 2 maletas pequeñas y dijo que nos cobraba $20 dolares x guardarlas hasta las 3 pm es el primer hotel donde me cobran x guardar las maletas y x una hora, cuando regresamos a las 3 pm ya habían cambiado el turno y era una señora la que había ahora y tampoco nos...

"The property is close to family that’s why we stayed there. It definitely needs updating."