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"open parking and staffs were amazing and quick with the services we needed"

"Nice sized rooms. Hallways had a sort of musty smell to them. When we checked in the front desk person could not be described as friendly. Not exactly rude but not very welcoming. The riverview room we paid for views of the river was mostly blocked by a giant tree. Great location though and a very fair price for a holiday weekend."

"We had a wonderful stay at the Holiday Inn. The room was clean, comfortable, and well maintained. Both check-in and check-out were quick and easy, making the entire experience stress-free. The breakfast was very good, with plenty of options and everything well stocked. The staff were friendly and helpful throughout our stay. The only issue we encountered was that several of the electrical outlets in our room were loose and would not securely hold our cell phone chargers, which made charging...

"Rooms were hot, AC was ineffective. Overall, it’s a great hotel for families and teams. But it’s in desperate need of renovation."

"Location near the airport and shuttle provided excellent service and served our needs. Staff was very accommodating. Breakfast was excellent from 4:30 am to 9 am. We were able to have breakfast before our 7 am flight. The staff especially Sue was very friendly and kept the dining area very clean and restocked. Coffee and hot water as well as cookies were available all day and evening. We will use this hotel again on our next visit to Buffalo."

"Great stay overall with a couple small issues We had a pleasant stay. The room was clean and comfortable, and the staff were consistently kind and helpful throughout our visit. Breakfast was a nice bonus — there was a good variety including waffles, eggs, yogurt, fruit, and sausage, which made mornings easy. There were just a couple of minor inconveniences: our room didn’t have a remote for the TV, and the bathroom sink was positioned in a way that caused water to drip onto the countertop when...

"One of the better hotels in Buffalo. I would stay there again. Clean!"

"•Our spacious accommodations included a good-sized TV/cabinet, useful table, nice chairs, and two large beds. The large window offered three levels of light and privacy. The bed was clean, soft and gave us a great night’s sleep! •The bathroom was roomy, providing plenty of linens and toiletries…and lots of options to set out and/or hang up our things. Everything was very clean!! •(We did not use the breakfast area, but at quick glance it looked clean and inviting.) •The parking lot was large,...

"We chose the hotel for its proximity to the thruway & the jacuzzi tub. It was not working & we had to call the desk. They were going to see if they could move us to a different room but discovered the maintenance man was there. He came relatively quickly but had to leave for a new nob for the control. Once in the tub, I discovered that 1 of the jets lacked a cover & was sucking in not shooting water out, resulting in a sore finger. We did love the courtyard, bed was very comfortable & staff...

"It’s was okay but there was hair in the sink and the AC didn’t work but it’s all cool."

"Very good place to enjoy with family, gym, pool and eat a delicious breakfast."

"Staff is very helpful and nice, building is old."

"Staff was great. It is nice to be greated with pleasant people after a long road trip."

"Excellent accommodation."

"A very well maintained place, good staff"

"Ok good"

"Everything is perfect only one thing Pillows need upgrades"

"Night staff and day shuttle driver excelent Good breakfast"

"Very nice staff! Interesting, historical property. Spacious rooms."