โรงแรมและที่พักในไฮแลนด์พาร์ค

"Impossible to cancel reservation I made reservations through Expedia to stay here for a trip to visit family. Note at the time I made the reservations there were no notices that the reservations were refundable. Up to this point I've never had an issue with a hotel in which I couldn't cancel the reservation and get the full refund as long as the cancellation was made in advance of the check in date. A week after making the reservation, we got word of a family emergency and I immediately...

"The hotel was 7 minutes from O'Hare airport with an shuttle every 45 minutes. Staff was very helpful good breakfast amenities and clean room. I would stay again"

"Nice!!"

"I don’t think I have ever encountered a more polite, charming, and informed staff. As someone who has worked in the service industry I assume that your training program does an excellent job. The hotel is beautiful and well maintained. We’ll be back."

"Clean room, helpful staff and breakfast was amazing."

"My 2 nd time here .Mostly everything went well but there were some questions about the breakfast that was included but was not clarified earlier until I asked in detail (since the morning of the check out date no breakfast buffet was provided and we had to order not to exceed $US 50 per room ) so eventually we ended up not having to pay more."

"Excellent hotel experience. Breakfast, drinks, and snacks were free, and the staff were excellent. We really enjoyed our stay and would recommend this hotel to others.”"

"Excellent hotel and close to restaurants and shopping. Very clean."

"Good service and location "

"All good for such a price"

"Clean room. Extremely friendly and helpful staff. Very family friendly. Overall a great experience."

"Nice hotel with solid amenities and reasonable nightly rates. Our flight got delayed and then canceled, so we ended up staying in Chicago overnight. This hotel was just what we needed to get a few hours of rest. We’re big fans of Holiday Inn Express! They always deliver and you can count on them being reliable."

"my favorite hotel near the airport vicinity."

"The hotel itself is all run down, breakfast is meh. However the rooms are nice and clean. Totally not worth the price, but it is what it is. Would I stay there again, if I had to? Yes because the rooms were actually nice and clean"

"Hotel smelled, a/c air was stinky like dirty filter so we had to leave window open for fresh cool air, wood laminate floor boards were lifted with missing pieces gaps, shampoo fill was low. Room was super tiny. We paid for a hot tub room, when given key asked about hot tub and lady did not even check if one available just said “no we don’t.” No one is present of staff after you check in. Even front staff was hidden and not seen after 7pm. Never will stay there again for price. Bed so lumpy...

"All was decent. I would have liked having a microwave in my room and a fridge that wasn’t sitting on the floor"

"The staff were amazing. There is temporary luggage storage prior to checking in or out depending on availability, no free breakfast but the food at the indoor resturant Land and Lake was very yummy. Portions are huge. Shuttle is very responsive, shuttle driver Bob is amazing and provided great food recommendations. Housekeeping is also very kind and responsive throughout the mornings as well. Will definitely stay here again!"