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Reviews of The Green Man

4 out of 5
The Green Man
Fownhope, Hereford, England

Reviews

8.4

Very good

Rating 10 - Excellent. 22 out of 43 reviews" "
Rating 8 - Good. 10 out of 43 reviews" "
Rating 6 - Okay. 7 out of 43 reviews" "
Rating 4 - Poor. 4 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Liked: Amenities
I was late arriving and almost missed dinner! But I had a wonderful evening meal and wonderful breakfast in a quiet comfortable lodging after a long walking day.
Stayed 1 night in May 2024

10/10 Excellent

DAVID, Sutton

Stayed 1 night in Mar 2024

10/10 Excellent

Harley

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent, the staff were friendly and helpful. Easy parking. Lovely experience.
Stayed 1 night in Feb 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full of character, attentive staff and amazing food. Definitely recommend.
Stayed 1 night in Feb 2024

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very friendly and had great atmosphere.
Stayed 2 nights in Feb 2024

8/10 Good

Robert

Stayed 1 night in Jan 2024

8/10 Good

Duncan

Liked: Cleanliness, staff & service
Excellent value overall
No curtains in room just dusty damaged venetian blinds which failed to dim passing traffic headlights caused a fitful sleep. Large chip out of wash basin. Very small shower room but excellent shower. Evening meal consisted of really tasty, beautifully cooked beef with nice vegetables, however roast potatoes were disappointing - quite hard, not crisp on outside and not fluffy inside. Service from moment we arrived until we left was exemplary. Overall really excellent value for money. Would go again if in the area.
Stayed 1 night in Jan 2024

6/10 Okay

Mike

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

P

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were looked after from when we set foot in the hotel to when we left Staff were excellent, room very comfortable and clean Dining was amazing in the restaurant Recommend The Greenman to anyone
Stayed 3 nights in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable enjoyed a good meal on arrival friendly staff
Bar
Stayed 1 night in Oct 2023

10/10 Excellent

NATALIE

Stayed 1 night in Oct 2023

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Was very quiet and quaint, the only issue with the room was down light wasn't secured to the housing and a shade was missing. fantastic food lovely work staff.
Stayed 1 night in Sep 2023

4/10 Poor

Martin

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Not good
Stayed previously and had a lovely stay, this stay was absolutely the opposite. The room (room 2) was awful. It was cramped, no desk to work at, the bed was on a slope so couldn't sleep well, and the road noise was unbearable. The welcome by the manager was hostile at best. The staff in the restaurant were good, but the food quite poor really. I won't stay there again.
Stayed 1 night in Sep 2023

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room fantastic food totally recommend
Stayed 1 night in Aug 2023

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recommend
Absolutly excellent stay very nice location and excellent room. Could do with maybe an extra staff member for busy times and uk tv channels
Stayed 1 night in Aug 2023

8/10 Good

Karen

Stayed 1 night in Jun 2023

10/10 Excellent

John

Stayed 1 night in Jun 2023

6/10 Okay

paul

Travelled with family
Liked: Cleanliness, staff & service
Generally very nice! Staff were excellent. My only negative comments are that the two single beds were old and lumpy. The emergency lighting has a bright green light that lights the room and disappointed there wasn’t a proper shower and screen, it has a hand held bath shower which isn’t very usable! Overall good value! A nice bar and restaurant too.
Stayed 1 night in Jun 2023

4/10 Poor

James

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Frustrating stay.
Hotel was ok, room was ridiculously to hotel and unable to adjust the temperature settings. Deliveries arriving not at 4am and not exactly quiet. Reception said I could order breakfasts for a time (0730). Unfortunately this was not they case after arriving on time for breakfast I was still waiting at 0755 and had to leave for work. Rather frustrating stay
Stayed 1 night in May 2023

4/10 Poor

C

Disliked: Property conditions & facilities
Stayed several times but standards now slipping. I emailed the management on day of departure (see below for transparency) and again since for any comment - but nobody has bothered to respond. Doubt we’ll return again. /// We completely understand why you require guests to pre-order breakfast the evening before - and we did so, booking 07:30 and completing the menu form. After waiting till 08:00 with no cooked food appearing, I asked what was going on - as we needed to be on the road by 08:15 latest. We were told “nothing we can do, the Chef arrived late”. After waiting further we eventually had to give up, check out with no cooked breakfast. I suspect we were not the only guests effected. I was also surprised after this to then have no offer of any compensation when paying the bill. I hope you appreciate the constructive feedback. This is actually the second time breakfast has been messed up on our stays at Green Man. Perhaps more importantly - particularly for following guests in room 2 - I think the bathroom needs a deep clean. There is an awful smell, which hit us as soon as we arrived. I would think your cleaning staff must know ? - but it smells of bad drains, maybe a shower/sink drain issue? /// Shame - as a characterful place and dinner was fine, but clearly some issues.
Stayed 1 night in Apr 2023

10/10 Excellent

Andrew

Stayed 1 night in Apr 2023

10/10 Excellent

G

Stayed 1 night in Apr 2023

8/10 Good

Kate

Stayed 1 night in Apr 2023

4/10 Poor

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room, could have been better with a couple of chairs, nice big comfy bed, Bathroom large with walk in shower but nowhere to put your toiletries and bags. Unfortunately food let it down, after eating there on the first night, we ate elsewhere on the second. No baked beans with the full english (although what there was was good) although on second day my wife had scrambled eggs which she left most of. No Youghurts at breakfast on the second day and only limited choice first day.
Stayed 2 nights in Apr 2023

6/10 Okay

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but overpriced. Perhaps eat dinner elsewhere.
A comfortable night's sleep in a spacious room (but if you have a room in the eaves as we did, mind your head as reduced ceiling height). You have to walk across a yard to the rooms which are in an ancillary building, not mentioned in the description on Hotels.com. There is a kitchen /lounge shared with a couple of other rooms, so would be good for an extended family or group of friends. Our room was nicely decorated but lacked some basic furniture like a chair or suitcase stand, probably rectified now as we flagged this up to the owner. Mattress was very soft for our liking but bed was huge with luxurious white linen. Really good shower in the stylish shower room. Service at dinner was fairly good even when they were short staffed on a Saturday evening, however our food was disappointing. My husband had cod, which was completely flavourless, as was my sea bass, which was dry and overcooked and came on a bed of overcooked linguine in a supposed vodka & tomato sauce, with olives - which came out of a jar and were as flavourless as the fish. Sauce was not matured and had no depth, just tasted like heated up passata, the best bit of the meal was the crispy fish skin. Breakfast was much better with a good choice.
Stayed 1 night in Mar 2023
Response from The Greenman on 3 Apr 2023
Hello Jackie, Thank you for your feedback we are glad you enjoyed your stay, our rooms are part of a listed building so some things in the building structure we cannot change, however I will update hotel.com as this should be mentioned as a historic building.I am very sorry to hear you did not enjoy your evening meal, I will pass on your feedback to our head chef and express to him about the dishes you were served and the issued raised. Again, I am very sorry about this. We hope to see you again in the near future. Kind RegardsThe Greenman Team

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly reception. Good food. Dealt with a problem with the electricity circuit efficiently but led to us moving rooms. Confusion about room alresdy paid for on Expedia but will definitely stay here another time.
Stayed 1 night in Mar 2023

8/10 Good

DAVID, Sutton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Kieron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, very friendly staff
Stayed 3 nights in Mar 2023
Response from The Greenman on 24 Mar 2023
Thank you. We are so pleased you enjoyed your stay and very grateful that you have taken the time to send a review.Kind regards

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and friendly staff
Stayed 1 night in Mar 2023
Response from The Greenman on 24 Mar 2023
Thank you. We are so pleased you enjoyed your stay and very grateful that you have taken the time to send a review.Kind regards

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay and very clean the staff are very friendly and the food is good.
Stayed 2 nights in Feb 2023
Response from The Greenman on 24 Mar 2023
Thank you. We are so pleased you enjoyed your stay and very grateful that you have taken the time to send a review.Kind regards

6/10 Okay

Lisa

A one off stay!
Lovely room , huge comfy bed! Open real fire was a bit too smoky for me! Stayed at the main road end of property and so was a bit noisy and could her guests talking in the next room . My fish choice for evening meal was a bit below par however my other half’s was fabulous!
Stayed 1 night in Jan 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thé team was great, warm welcoming, beautiful room Very nice and wide bed in a very spacious room Easy parking Very nice breakfast Thanks everyone
Stayed 1 night in Aug 2023