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"A beautiful hotel in an incredible location, with lovely spa facilities that are worth a visit. The staff were friendly and welcoming throughout our stay. That said, for a hotel of this calibre, we did notice a few areas where the experience fell short of expectations. Small touches — like having the tea tray refreshed without needing to ask — are the kind of details that elevate a stay, and we found ourselves having to prompt for these. Breakfast was enjoyable, though it’s worth being aware of...

"We had a very disappointing stay at this hotel and have yet to hear back from a Manager regarding the numerous complaints we had with the service experienced. To begin with, I will note the positives: Clean room Friendly staff Beautiful views Now the negatives: Upon checking into our room at 7pm (following a telephone conversation had earlier in the morning regarding our children and dog joining us) we discovered that the extra beds were not in our room ready for our children to sleep on....

"The location and the staff"

"The room we was given was dated and dirty marks on carpets and walls staff was excellent "

"We recently stayed at Penventon Park Hotel while visiting family in Redruth. Although we found parts of Redruth itself to be quite a deprived town, the hotel provided a very pleasant and relaxing stay on the edge of town with great parking available. From the moment we arrived, every member of staff encountered was extremely friendly, polite, and welcoming. The level of service throughout our stay was excellent and really made a difference to our experience. The hotel itself was comfortable,...

"Have stayed here for a long weekend every year since 2022 in a deluxe sea view room, buffet breakfast is lovely too with lots of choices, please note breakfast is £18 pp extra, beautiful spot with amazing views over St Ives but you may need a taxi back up to the hotel from town as it’s a killer hill 😳"

"The Falmouth is a great hotel and very beautiful. The rooms are always comfortable and well equipped. The only negatives we encountered were the Car Park, which is alway busy (probably due to the fact that the hotel offers Gym and Health Club membership). There were occassions where there were literally no spaces. The other area where there could be improvement is the Breakfast. The continental buffet was lacking in choice and the cooked breakfast came out looking unappealing, undercooked...