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"Everything was amazing, from the property to the room to the onsen. I was amazed at the quality of the food in the included buffet, outstanding."

"Very wonderful stay, staff was friendly and helpful. The included breakfast and supper buffet had lots of variety. The onsite onsen was perfect for unwinding and the foot spa was a picturesque place for taking in the view. It’s location is a five min walk to the ferry and gondola station. "

"Everything was iimpeccable. Beautiful views, facility and staff "

"Excellent service, incredible amenities! 10 out of 10"

"The bed was comfortable and the location was great. "

"Excellent hotel from a room and dining standpoint. We loved the buffet breakfast and dinners. The room was extremely spacious…stayed in a western room with 2 beds and 3 tatami mats. The onset was lovely as well. Only downside was the distance from main attractions was a 30 min bus ride. "

"We enjoyed the variety of traditional Japanese food, the bedding was on the firmer side but ok"

"Beautiful historic hotel in the Hakone area with a great legacy. Excellent food and service, nice rooms and a beautiful interior and external grounds. One of the best hotels in Japan."

"The room is old and smelly . Need to be remodel. "