"Highly recommended - an awesome experience. Would return anytime. Private Onsen and foot bath, view of Fujisan, peaceful and beautiful lakeside village. "
"Really wonderful hotel with private natural osen (in the suite we had). The public osen was also very nice with all the amenities. Dinner and breakfast was served very much like a 5star restaurant, but very traditional Japanese so that is something you have to like. The hotel is very old, boasting as one of the oldest, so it’s pretty authentic so is a bit musty in the common areas. However our room didn’t smell musty and was very clean and felt new. We loved the natural Osen. Would visit again...
"Location is beautiful and the staff is very friendly and accommodating. We had some issues when our room (AC not working) however they were able to switch us to another room. "
"We had a great stay at this hotel. It is right on a bus route with the stop right in front of the hotel. The included dinner and breakfast was also amazing, with traditional and western options for breakfast. Try the Hakone loop bus, boat, rope line (ie gondola) and cable car attraction when you’re staying. "