Search Hotels in Geneciano, Rio de Janeiro

"Nothing in the area, even a convenience store! You have to take the shuttle back to the airport. Towels were very thin, and not plentiful. Food in restaurant was much better than expected."

"The breakfast was realy good. "

"Good hotel. Small but decent gym and no one using it. Good breakfast."

" This hotel had many wonderful reviews, which is why my boyfriend and I decided to stay here. Unfortunately, our experience was not what we expected. When we first entered the room, we immediately noticed several issues. The air conditioner was leaking water onto the floor, the restroom had no fan, and there were no small towels for bathing. The room itself was also very small. Another inconvenience was that there was no iron in the room—the iron and ironing board are located on the 10th floor, and you must request a special key from the front desk because your room key does not allow access. The shower also did not appear very clean. Housekeeping was another problem. We requested that our room be cleaned, but it was not cleaned for several days after the request. We also asked for additional towels and were told they would be placed in our room, but we never received them. During our trip I unfortunately missed my flight, so my boyfriend extended our stay. However, the extension was never updated in the hotel’s system. Our room key suddenly stopped working, and when I went to the front desk they said they had no record of us staying there. Even after showing receipts and booking confirmations, they couldn’t locate it. After about 45 minutes they finally fixed the issue and gave me a new key. Later that night, while I was alone in the room, I heard repeated knocking around 11 PM. When I asked who it was, there was no response. The knocking continued until after midnight."

"All employees friendly and helpful. But an especial thanks to Julia (chef breakfast). She took care of my wife food restrictions with lots of care. She is 100% dedicated to her job, and to her clients! Congrats, Julia!"

"Friendly staff, clean amenities and excellent location"

"Friendly staff, great amenities, close to trains and mall"

"The Saionara is close to two metro stations and the main bus station. There are eateries and a market very close by. The hotel is very clean and the rooms are spacious. The shower is excellent. Breakfast is good with all the usual choices. For some reason I was not able to use the internet. I could log on but there was no service which made things a little difficult. "

"Mouldy walls, empty bottle of shampoo, noisy room, breakfast with limited choice and very slow service it took 10 mins to get some warm milk, pool with no lights, dirty sauna, "