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"Fundamentally, it's a hostel with lockers big enough to sleep in. It's an incredibly nice, clean hostel with very nice self-service amenities, especially for the price, but you'll hear the people in the bunks adjacent to you and see people in various states of trying to sleep or relax in their pods. The pods are clever with storage but it's still very scarce, especially in the single pods. Pros: Fantastic location on a pedestrian street steps off the Elizabeth line and Oxford Street....

"Location"

"The staff is incredible. Clean and beautiful. Plenty of towels and complimentary shampoo and bath jell. I will definitely stay here again and recommend it for travelers"

"The atmosphere of the hotel was amazing! My one night business trip stay felt more like a carefully selected stay in a cool vibe hotel! Thank you"

"Clean hotel, staff mostly helpful. Didn’t realize when I booked that I got a windowless room, so be careful with that. Then someone else open the door to my room while I was in there, because I think they were accidentally assigned the same room. The worst part was the green LED on the ceiling that lit up the whole room while I was trying to sleep, so note that if you like it dark. Overall I recommend if you’re in a bind or tight on money, but otherwise go somewhere else."

",,,,"

"The hotel is very well located, right next to Tower Bridge and minutes away to Tower of London."

"good location "

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Amazing hotel and amazing staff"

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"Excellent location. Very good included breakfast. Very helpful staff. (The only thing negative was that the room was a little small.)"

"Very friendly staff, felt very safe there"

"Nice clean hotel, close to train station."

"Room was clean with a view of the square gardens, staff were friendly and helpful. Room had A/C and window that opened."

"We loved our stay. Perfectly located close to the Paddington station made all our sightseeing goals so accessible. The hotel was charming and the staff we kind to us. Highly recommend."

"The St Giles has undergone a drastic transformation under new ownership, and unfortunately, it’s all at the guest's expense. The once-standard amenities are gone: no in-room tea or coffee, and even basic towels are no longer a guarantee. To top it off, they are now charging a staggering £10 per item for luggage storage. With a pushed-back 3 PM check-in and stripped-back facilities, it feels like every basic service has been 'unbundled' just to price-gouge. Truly a shame to see such a central...

"I had a wonderful stay and thoroughly enjoyed my experience. The hotel was welcoming, comfortable, and made for a very pleasant visit. The breakfast was especially impressive, with a great variety of options and excellent quality. A special thank you to Muskan for her kindness, professionalism, and attentive service. She truly made a positive difference and contributed to making my stay even more enjoyable. I would be happy to stay here again and would highly recommend it to others."