4/10 แย่
Tammy
27 ส.ค. 2025
ไม่ชื่นชอบ: พนักงานและบริการ
I came out of town for surgery. Upon checking in the said that they were holding an extra 100 a day for incidentals to be returned 3-5 if nothing happens. Turns out it was for parking, food I would never eat and some other stuff. Not sure why they just werent up front about it. Then the day after surgery in pain I wake up at 2 a.m. take a strong pain med go to get back and there is a bee above my head on the wall. I wasmt able to get any help with it. Unable to switch rooms even if I downgraded rooms. So it was either pay for another day or drive home after taking a strong pill or stay up and be even more tired to just drive home after checknout that day. Pretty hotel but I had a terrible experience at the end which was exaccerabted because I was exhausted and managing pain. The lack of communication was upsetting. I waiting over an hour and 20 minutes being told someone was coming to help with the bee and not until I go down to the desk she informs me that ..Oh Im sorry there are afraid and not going. Twice with poor communication. There was zero resolution offered. I just went home. The oceanfront room is pretty.
Tammy
เข้าพัก 3 คืน, สิงหาคม 2025
