"Initially, was placed in a dirty room by mistake.
I gave 4 on cleanliness due to odor in the room.
Staff was very welcoming and greeted as I entered the hotel. Thank you Wendy "
"My girlfriend and I were very pleased with this hotel! It was clean, customer service was great, and it was super close to a lot of great shopping centers and restaurants! Would definitely come again!"
"This was the perfect place to stay for a four-day conference at the Opryland hotel. It was right across the street, clean, newly renovated and comfortable. The staff were all friendly, helpful and responsive. I was able to get a shuttle to the Country Music Hall of Fame to go to Broadway and back from the hotel for $15. The breakfast was included and consisted of eggs, sausage, a waffle maker, muffins, bagels, fruit, etc. I filled my coffee travel mug every morning as well as my water bottle so...
"I don’t feel safe to stay here if you were alone. But what you get is what you pay for. For the price I spent, I cannot complain. The 3rd floor room I stayed in was fairly clean.
Though, people on the 2nd floor might be living there, and their door was often open. Some people were in and out at night, so there was some sketchy thing going on for sure. "
"We loved our one night stay at The Russell. Beautiful neighborhood and we were able to walk to dinner and then our show at Basement East. Complimentary snacks and waters!! Dyson hair dryer! Easy checkin and great communication. Recommend!"
"I would absolutely stay here again. Lots of places to relax outside with nice foliage. The hotel is very clean and the pool and jacuzzi are great. Very nice happy hour and breakfast. The staff was exceptional "
