โรงแรมใกล้สวนเฟนเวย์, มินนีแอโพลิส - เซนต์ปอล

"My room was not cleaned sufficiently. The bathroom floor was filthy and unmopped with hair all over it. The used soap was still left in the soapdish, however, there were clean towels. The TV remote had dead batteries. When I turned down the made up bed I found used sheets that had obviously not been changed. The pillow cases appeared to have been the only thing changed. The staff on duty was very apologetic and went to my room and remade the bed with clean linens. She said she would talk to the...

"The staff was amazing. Very professional, and polite. It is hard to find such wonderful customer service in most industries these days, but these ladies were all above spectacular...... The Hot tub was not working, but the pool was. A little chilly, but refreshing.... Room was clean...."

"Friendly staff"

"Coffee was horrible, one day no coffee at 7:45am, eggs were cold, staff was rude. Tiles in bathroom were loose. Old building not well maintained. We have to go to Chisago a couple more times and will definitely get hotel closer to MinneapolisWould rather drive 45 minutes than stay there again."

"Our room was ready and clean. Staff provided extra towels for us. The disappointment was that although we were told breakfast was available starting at 6:30 am, there was nothing other than overnight coffee available at 7 am. Using the phone for contact in the common area meant the phone rang multiple times without anyone answering it."

"The hotel is very aging and my rom has a strong damp smell due to the exhausting fan in the bathroom does not work. The air conditioner's fan is very loud. Talked to the receptionist about these to see if we could change our room, but she insisted that the fan was working, just quietly, and the air conditioner was dealing with the heatwave. Also, on the first day, I came to the front desk at 2:45 PM, only 15 minutes before the checking time, but the receptionist refused to check me in. We had to...

"Good value for the price. Breakfast was good. Remote control for the window shade put the shade up but would not put it down so shade was up all night. Had to change clothes in bathroom."