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Fantastic customer service

The property was absolutely perfect! We couldn’t fault anything. Clean, attention to detail, spacious shower rooms, and a great location. The staff are wonderful too.

The owners were very helpful all round from communication before arrival to helping me out with anything I needed whilst there. The bed and bedding were excellent, the room spacious, clean and enticing and the bathroom had a selection of good quality toiletries. Location is great in central Faro, but be aware that means parking can be awkward. I'd definitely stay again if visiting Faro

Lovely hotel and the staff were so kind and helpful. Free coffee on tap and only a short walk into the town, would recommend :)

💐 first of all Sara the host was very nice person, smiling Face, very good attitude, helpful for everything. The apartment like a luxury one the room was very big, very sophisticated kitchen etc. The host and staff made me feel as I am at home, highly recommend this place and definitely come back 👏👏👏

Oh my goodness, myself and my husband cannot rate this hotel highly enough. It is pure perfection. Nothing is too much trouble for the staff, the food, ambiance and hotel/room was more than perfect. There is absolutely nothing negative to say. Thank you so much for for a fantastic stay. We will definitely be back!

Service is excellent

A fantastic and spotlessly clean hotel. We stayed here for a week at the start of March. Unfortunately the weather wasn't the best, which meant the rooftop bar and pool area was closed for the first couple of days. Despite the weather, Olhao is a lovely little town with enough bars and restaurants all within walking distance of the hotel. We hired a car to explore the area and towards the Spanish border, and we were always able to find a free parking space in the surrounding streets around the...

Central. Exceptionally clean.

Great, luxurious quaint little stay! Great central location too

Lovely

All of the rooms are suites with a lounge area with a sofa and chairs plus door to the terrace, a fully equipped kitchen and two bathrooms. The hotel has indoor and outdoor swimming pools, a gym, a bar and excellent restaurant.

This was one of those places that is a pleasant surprise, not because of anything major, but because everything is done well, and without fuss or annoyance. The staff are friendly and helpful without being intrusive or overbearing, the hotel is clean and well maintained in both private and public areas. The food is good and the location is convenient for both local facilities and travel further afield.

Safe, quiet, convenient, short walk from the station, harbour, shops, restaurants and the walled old town. A warm and friendly welcome at check in. Very comfortable rooms. Great breakfast served on the rooftop terrace. Highly recommended for a stay in Faro.

Lovely stay with all the comforts but there was a mix up as we went to check out, i went to settle a bar bill and was presented with a full bill for the accommodation as well as the bar bill. The accommodation had previously been paid at the time of booking.

Great location, nice and central to the marina and old town (less than 10 mins walk). The interior is characterful and had recently been refurbished so everything was clean and fresh. In particular the bathroom was spotless and had a great shower. All the staff were great, particularly Rima the housekeeper - she was amazing, helpful and polite.