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"Please clean the rooms"

"We had cockroaches in our room, it didn’t feel clean at all, very sketchy people walking around, no soap in room, tv channels didn’t work, we had no working lights on one side of the room, the room smelled TERRIBLE. I would and will never stay at a motel 6 again. They did not seem bothered by the cockroaches and said maintenance would look at it next time they are in."

"This is an amazing place. Everything you can think of all under 1 roof. My hotel view was amazing. I am looking forward to coming annually."

"The Silversmith Hotel is in a great location. Walking distance to the river, Millennium Park, and lots of museums and attractions. It was easy to take the train from the airport and walk a few blocks to the hotel. Bus and train stops right near the hotel. The room was clean and cozy. The hotel was well-maintained. The best part was the staff. They were all super helpful and welcoming. They were in touch via text before our stay and asked us if we had any requests or needs. We were able...

"The Chapel Street Bar/Cafe in the hotel was wonderful! The service from the bartenders was top notch! The breakfast was really good too!"

"Amazing view! We stayed on the 21st floor and it was breathtaking!! We will be back 💐"

"Clean room, comfy bed."

"beautiful room city view excellent location quiet and comfortable"

"We stayed 4 nights in 2 rooms (a couple and a solo traveler) and while the location is the hotel's strongest point. It is a historic building in the Loop, walkable to Millennium Park and easy transit access. A few things could be improved. Our check-in experience was a bit awkward as the host assigned the smallest room to the couple rather than the solo traveler, which felt like an oversight. The lobby seating is showing wear, and the in-room bedding instructions were more confusing than they...

"Hotel is cool, the parking is just high and offsite parking is a hassle to find at night"

"The restaurant was not open very often. Nowhere to have a drink or buy snacks or drinks."

"EXCELENTE UBICACION. AMPLIAS HABITACIONES. VISTAS HERMOSAS. SU RESTAURANTEN MY RICO"

"Staff was very helpful"

"The room we had was very clean and was well cleaned when we were away. It was very small and didn't even have any chairs or a table. It two beds and a dresser. No mini fridge. The L train was very noisy and it ran 24/7. You could hear it from the room. No free public parking. You have to pay at one of the lots that are nearby."

"Got locked in the parking garage two days in a row"

"Beautiful room! The staff was ‘over the top’ helpful!!"

"The peeling paint on the ceiling, unusably dim lighting, spotty temperature control on the shower/sink all could have been overlooked happily, but the non-functioning AC in the room is a sticking point. I requested facilities to look at it 3 days in a row, and it wasn't until the end of the third day a tech came to the room and told me it was just broken. Front desk staff begrudgingly listened to my complaints, but were unable to move my room as the hotel was full until Monday (my...