"Very accommodating staff. Arrived on one of the hottest days of the year. Staff member offered me an air conditioning unit. He’d also tried to keep the room as cool as possible, prior to check in. Would recommend people to stay here. "
"Very comfortable and well-maintained hotel in the central city. Convenient to the central rail stop. Be sure to check out The Ship Inn just next door for a pint or a pub meal."
"Fantastic little gem, in a beautiful historic building. Staff worked incredibly hard to welcome me and make my stay a pleasant one. Would definitely stay here again if I need to visit Exeter"
"Everything was good except the very stained dirty looking chair that spoilt the otherwise spotless room. The chair may have been cleaned but the staining looked disgusting. Surprised as the management should be looking at it from a visitos perspective."
"An oasis of calm in a lovely small historic city. Make sure you use the pool and garden and enjoy a glass of champagne during happy hour, outside if the sun is shining! Wonderful short stay!"
"The apartment was great, close to shops, and food. However when l went out for coffee early in the morning the neighbourhood was very dirty and seemed a little sketchy."
"I checked in on an incredibly hot day when the air conditioning wasn't working as it should. The lady at reception moved my room without being asked to make sure the room I was checked into had air con. When I got to my room, it had clearly been prepared with the heat in mind - the curtains were closed against the direct sunlight and a fan was running - the room was lovely and cool, a nice reprieve from the heat outside. Staff are polite and incredibly helpful. "
"Helpful friendly staff- great food in the restaurant- lively terraced area- rooms clean and very comfortable bed and sheets … tea and coffe making facilities on the corridors were great - "
