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"Service at the restaurant for brunch was excellent!"

"The best place I’ve stayed in Chicago"

"Very poor service, food was horrible"

"Everything was great! Very unique design of the hotel, there’s a ledge on the rooftop! Breakfast was fantastic and many options! I hope they consider starting breakfast at 6am for early flyers. I’d hope to enjoy it before heading to the airport."

"What a lovely property on Michigan Ave in Chicago's downtown core. I really liked all the impressive historic details in the ballroom and the Normandie Lounge. My room was nice and cool and I had a nice sleep in the accommodation. The breakfast buffet was delicious and all the staff were the right balance of attentive, friendly and not invasive. I would stay here again, or try Hilton's London House boutique hotel next time."

"It was a very good place to stay with a family. My daughter enjoyed the little indoor pool. It is close to Navy Pier, restaurants, bowling, movie theater, River Walk and shopping. It is a 15 minute or so walk to the recliner. Also love that there ate 2 beds amd a sofa bed...not an option many of the nesrby hotels offered. All and all a very pleasant stay."

"Really nice staff. I can’t remember the guys name who helped me park my car outside but he was amazing. Pool was clean. The locker rooms were really nice. Overall great experience. Will definitely stay again."

"The staff was wonderful, the service was amazing, and the bedroom was lovely."

"Location was good"

"Excellent hotel to stay in. Surrounded by so many things Chicago has to offer. Right across from the river. We were greeted nicely, was able to upgrade to a nicer room at a fair price. Check in was smooth. Room was very nice, well maintained hotel lobby, rooms hallways etc. had breakfast in the Land and Sea restaurant downstairs due to a rainy morning. Would definitely recommend staying at the London House for a stay in Chicago."

"Property was very nice but the balcony area could use some maintenance. Please be aware there is no in room refrigeration just a fee for beverage fridge. Other than that I had no issues with this property! Would book again just wont bring back any leftovers lol"

"I love the hotel very nice the view was awesome"

"Very family-friendly! Kind staff. Good breakfast. Great location!"

"I absolutely love that they have an indoor pool. I was there every morning. Working out and swimming as best I could, the kids in the pool were pretty well behaved. Which always helps! Thank you parents! The rooms were spacious but the beds were a little soft, which is why I had to get up and move first thing! Overall, it was a nice hotel stay for a few nights."

"Good place"

"This is a gorgeous hotel, close to everything. With a view of millennium Park out your window! You can walk to the Chicago Theatre, close to the blue line, and very close to the Sears Tower. Accommodating staff, well-stocked mini bar, it’s a great place!"