โรงแรมใกล้คลองอีรี, Rochester

"The best hotel in Syracuse "

"Old and smell has not been renovated for a long time the picture do not look the same rugs were dirty. door had holes. There was ants all over the room. Hotel is not in good condition."

"The staff was good. The room is very clean and neat and very modern looking. The pillows were small and deflated when you laid on them. Pillows could’ve been better. Otherwise a good stay."

"parking was fair, but not the best room was clean on the surface, but deep cleaning needed to be done "

"Things we had to ask for: 1) a clean pillowcase because one looked like it had a bloodstain on it. 2) a second roll of toilet paper. 3) more shower wash. 4) coffee that wasn’t decaf at the complimentary breakfast, which they turned out to not have 5) access to our room because they only gave us keycards for one day instead of the two we had booked. All of these things have happened to me on other trips and I never bother writing bad reviews for those hotels because the staff was always fine at...

"Great hot/cold breakfast. Easy shuttle to airport. Extended parking available for a fair price. King rooms are really nice."

"It was very nice. Quiet, room was clean. Close to stores. Theres parking there. My sister enjoyed are stay there. Thank you"

"Room was a touch warm on the 2nd floor, there is no AC from what I’m told, we visited in April, so luckily the outside temps were moderate at best. I would be unbearable in the summer without AC. Room was extremely clean and owners were very accomadating. Breakfast was fantastic, I’d stay again, just not in the summer"

"This was our first stay at this hotel and we loved it. Staff were pleasant and very helpful! The room was very comfy, clean and quiet. We will definitely return!!"

"There was hair in the tub, on a folded towel, in the sink, shower walls. Room smelled like cigarettes. But they did give me one extra hour late check out. Would I stay there again. A BIG NO"

"First check in was slow. I asked about the shuttle for the next morning to be told it doesn’t run on Mondays and Tuesday won’t be starting until 11am. I had asked about a 4am shuttle. Next I was told about the breakfast starting at 6.30 am? The towels and linens were clean and fresh but the toilet was not. No hot water that evening but there was the next morning. A/C was noisy and didn’t seem to work other than to blow warm air. It was quiet on the sixth floor. First and last time for me."

"Great"

"When checking in the female clerk was chewing on something, gum, candy or food) and it was difficult to understand her. Getting the shuttle was quick as I left at 5 am and the driver was sitting at the front desk ready to leave. Breakfast wasn’t served until 6 am. "

"Every thing was awful"

"The lady at the front desk was very friendly when checking in"

"Parking was easy. Front desk was helpful. Kinda off the path but gas station near by"

"The staff were over the top friendly and helpful. From the moment I got there, they were greeting me and offering me services. JJ and the bar was fantastic. She made sure that everybody had fun"

"Nice as always"

"Upon arrival, we requested a second luggage rack. It never came. On our second day there our room was never cleaned. So all the garbage from the day before, and the beds were not maintained."

"There was an old washcloth under the mattress hanging out the side."