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Eliza House

3.0 star property
Hotel with a 24-hour front desk, 9-minute walk to Princes Street

Choose dates to view prices

Photo gallery for Eliza House

Standard Triple Room, Ensuite
Miscellaneous
Single Room, Ensuite | Exterior
Bathroom
Interior
Eliza House sits in central Edinburgh, offering travelers a practical home base with free WiFi in common areas. The 24-hour front desk is staffed by multilingual team members who consistently earn praise from guests for their helpful service.

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi
The current price is ฿3,478
฿4,174 total
includes taxes & fees
12 Nov - 13 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room, Ensuite

Single Room, Ensuite | Bathroom

Single Room, Ensuite

Highlights

Separate bedroom
Daily housekeeping
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, Ensuite

Bathroom

Standard Double Room, Ensuite

Highlights

Separate bedroom
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

Highlights

Separate bedroom
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, Ensuite

Standard Triple Room, Ensuite

Standard Triple Room, Ensuite

Highlights

Separate bedroom
Daily housekeeping
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed
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About the area

Map
14-16 Grosvenor Street, Haymarket, Edinburgh, Scotland, EH12 5EG

What's nearby

  • Princes Street - 10 min walk - 0.9 km
  • Edinburgh Castle - 16 min walk - 1.4 km
  • Grassmarket - 16 min walk - 1.4 km
  • Murrayfield Stadium - 3 min drive - 1.6 km
  • University of Edinburgh - 3 min drive - 1.7 km

Getting around

  • Edinburgh Haymarket Station - 2 min walk
  • Haymarket Tram Station - 3 min walk
  • Edinburgh Airport (EDI) - 30 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬2 min walk
  • ‪Wee Vault Edinburgh - ‬5 min walk
  • ‪The Jolly Botanist - ‬2 min walk
  • ‪Ryrie’s Bar - ‬2 min walk
  • ‪Platform 5 - ‬2 min walk

About this property

Eliza House

Hotel near Princes Street
Located close to Edinburgh Castle and George Street, Eliza House has plenty to offer. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • A front desk safe, a 24-hour front desk and multilingual staff
  • Smoke-free property

Similar properties

Exterior

Garner Edinburgh Haymarket by IHG

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
8.0 out of 10, Very good, 1,095 reviews
The price is ฿2,482
฿2,979 total
includes taxes & fees
9 Nov - 10 Nov
Garner Edinburgh Haymarket by IHG

Property amenities

Internet

  • Available in some public areas: Free WiFi

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz Edinburgh
Ritz Hotel Edinburgh
Ritz Hotel Edinburgh
Ritz Edinburgh
Hotel Ritz Hotel Edinburgh
Edinburgh Ritz Hotel Hotel
Ritz
Hotel Ritz Hotel
Ritz Hotel
Eliza House Hotel
Eliza House Edinburgh
Eliza House Hotel Edinburgh

Frequently asked questions

Is Eliza House pet-friendly?

Yes, dogs are allowed at this property.

How much does it cost to stay at Eliza House?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Eliza House on 12 Nov 2025 start from ฿3,478.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Eliza House?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Eliza House?

Checkout is at 11:00 AM.

Where is Eliza House located?

Located in West End, this hotel is within a 15-minute walk of Princes Street and George Street. Grassmarket and Edinburgh Castle are also within 1 mi (2 km). Haymarket Tram Station and Edinburgh Haymarket Station are within a 5-minute walk.

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Reviews

Eliza House Reviews

6.6

6.8

Cleanliness

8.0

Location

7.6

Staff & service

7.2

Eco-friendliness

5.8

Property conditions & facilities
Rating 10 - Excellent. 100 out of 708 reviews
Rating 8 - Good. 244 out of 708 reviews
Rating 6 - Okay. 180 out of 708 reviews
Rating 4 - Poor. 113 out of 708 reviews
Rating 2 - Terrible. 71 out of 708 reviews

Reviews

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that the location was only a two minute walk from the tram/train station in Haymarket. Staff was kind and room was very clean. Quiet location. Old building so the walk to our room was a bit of a maze but we chuckled about it. Would stay again.
Stayed 2 nights in Sep 2025

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in good walkable location. Quiet area. Restaurants close and transportation.
Stayed 3 nights in May 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Friendly desk staff. Comfortable hotel
Stayed 1 night in Apr 2025

8/10 Good

Norihisa

Liked: Cleanliness, staff & service
Good for business and sight-seeing.
Stayed 4 nights in Sep 2024

8/10 Good

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the great stay! Easy check in/out and great location
Stayed 4 nights in Mar 2023

8/10 Good

Robyn

Disliked: Amenities, property conditions & facilities
The property is in a great location , we had an issue with our room that was rectified right away . The night person was awesome and friendly he was new and didn’t know the protocol asked us to check with the manager in the morning. She got a little defensive about it . Given the age of the building it is to be expected to have some quirks may I suggest new caulking around the tubs , check the tv reception in the rooms provide an avail channel guide , if you are booking and want to avoid 70 steep steps to your room request a mid level or lower floor to save the legs . Overall we had a pleasant stay .
Stayed 6 nights in May 2025

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice piece of heritage property that is so convenient for transportation and dining, and walking to Dean Village. Well worth the value compared to other properties around. Getting breakfast thrown in was a pleasant surprise. Wifi was a bit unstable where I was on the top floor and TV could be bigger.
Stayed 2 nights in Nov 2024

8/10 Good

Brad

Liked: Cleanliness, staff & service

Great location.

We loved the location, great access to the downtown area. Staff were very friendly and helpful. The hotel and rooms very clean with nice big towels but the hotel is due for an upgrade. We founds the beds to hard.
Stayed 2 nights in Apr 2024

4/10 Poor

John

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This property needs a little tender loving care. Serviceable, but needs a lot of work to bring it up to the prices they are charging.
Stayed 2 nights in Aug 2024

8/10 Good

Jan

Liked: Staff & service, amenities
Good location at Haymarket, quietly situated in a side street. One room very good, the other unfortunately not (window could not be opened, problem with the cleanliness of the bathroom and water stain on the ceiling).
Stayed 2 nights in Aug 2023

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big comfy room

Good location near Haymarket. We were there for a concert at Murrayfield and this was a good location to get there, we walked it in about 20 minutes. Plenty of pubs, restaurants and shops nearby. Easy to get along to Princess Street. Room was quite big with high ceilings and very comfortable. Plenty of towels supplied and tea & coffee in the room. Staff were very helpful and pleasant. I would definitely recommend this hotel and we would definitely stay here again.
Stayed 3 nights in May 2023

6/10 Okay

Verified traveller

Edinburgh “budget” stay

The hotel is a budget hotel requiring some cosmetic improvement but you do get what you pay for! There is a unusual smell throughout the entrance noting it’s a very old building avoid if you have allergies there’s a very strong animal smell as you enter the property. Our room didn’t smell too bad! Shower water pressure is great and the temperature is hot. Breakfast is pre packed goodies and a hot drinks machine ideal!
Stayed 2 nights in Oct 2022

4/10 Poor

Marlyce

Disliked: Cleanliness, amenities, property conditions & facilities
The heater did not work in ours and others that were in our group,rooms. The windows were left open and couldnt shut! The beds were hard as a rock. The showers had no preasure and barely got warm. Window covering in the bathroom was very insufficient. We received conflicting information about when we would be charged and how we were going to be refunded. I would not stay here again.
Stayed 1 night in Sep 2023

6/10 Okay

keven

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Historic building let down by poor maintenance

Stayed at Eliza House on Friday night last week. Its a 3 storey hotel in a terrace of grand Victorian buildings 2 min from Haymarket railway station. First impressions not great. Dead/ rotting plants in plastics baskets on floor outside front door. Unpleasant musty smells in foyer, scruffy reception desk/back office. However bones of the building are good, nice tartan carpets, high ceilings. My ground floor room was at back, was quiet, view of grassy wasteland. Very comfy bed within a brass 4 poster frame. Shower was super powerful. However the TV not plugged hence a cable search round the back of a curtain. The TV aerial was so frayed I expected sparks when i touched it. The next morning the TV went on mute and refused to put sound back on. The bathroom suite was dark brown toilet, cream toilet seat, pink bath and dark brown wash basis all from about 1975. Room was cold and I tried and failed to get the heater to work. The bathroom ceiling spot lights were not actually attached to the ceiling so dangled from their electrical power cables. I slept well and the room was pretty clean. Good location for pubs/ restaurants. I gave the continental breakfast a miss. OK its a cheap place to stay but these basic maintenance issues should be fixed. With so many cheap clean 3 star chain hotels there is no excuse as a 30 second check on all electrical equipt would have identified the issues. I advised the reception staff of the faults
Stayed 1 night in Feb 2023

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the location, just steps from the tram to the airport and so close to everything! The decor was beautiful and the provision of the space heater was greatly appreciated
Stayed 3 nights in Sep 2025

8/10 Good

PATRICK

Liked: Cleanliness, amenities, property conditions & facilities
Très bell emplacement mais le gîte manque un petit d’amour.
Stayed 5 nights in Sep 2025

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful en suite room with super tall ceilings! Maybe 2 minutes to walk to the train and tram stops. Very easy walk to the Castle area!
Stayed 4 nights in Aug 2025

8/10 Good

Fabrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La déco est très originale, dans le bon sens du terme. Accueil très sympa et personnel serviable. Excellent emplacement.
Stayed 1 night in Jul 2025

10/10 Excellent

Natalie

Liked: Staff & service, property conditions & facilities
This is a convenient option for any visits to Edinburgh. The location next to the Haymarket station is perfect -- easily accessible by train and the airport buses. The hotel itself is a cute old building. I never managed to get hot water in my shower, but other than that I loved it.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lite slitet, men rena rum, ligger väldigt bra till. 24h reception är bra.
Stayed 4 nights in Jun 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value, slightly quirky hotel

Great value slightly quirky but It's the cheapest hotel in the area. Yes it could do with a lick of paint and bathrooms need an upgrade but it's clean. Best part is the manned reception with friendly helpful staff and real keys - no faffing with cards and codes. This was my 2nd stay, hope to be back again next year
Stayed 5 nights in Jun 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, not too far from the main tourist areas so you can easily walk, parking is expensive but it is everywhere in Edinburgh, the staff were nice and helpful and the rooms are a great size
Stayed 2 nights in Jun 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Old Fashioned Hotel, Great Location

Lovely old fashioned hotel on a lovely street. So near to Haymarket station. It is a great base for whatever you want to do in Edinburgh. Happy to recommend.
Stayed 1 night in May 2025

10/10 Excellent

Cristina Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Han sido muy amables. Nos han puesto en el la planta baja para que mi madre no tuviera que subir escaleras. Además, todos los dias café y dulces de cortesía que es un super detalle de agradecer. Nos hacían la cama cada día y la habitación muy bonita.
Stayed 4 nights in Mar 2025

6/10 Okay

Maria

Liked: Staff & service, property conditions & facilities
Check-in was very easy, super friendly staff. We did not understand the ratings because everything important about the House ( no elevator ) came in an Mail 2 Days before the arrival. Just one thing about the House, we think its because you cant open the Windows: there is a bit Mould in the Bathroom corners. Not dramatic, but its there. The Rest was all Perfect. 3 min Walk to the Tram Or Bus Station.
Stayed 3 nights in Nov 2024