"Was a great experience. The hotel have a very great potencial for attract new customers. They have many opportunities to improve the customer experience. The location is fenomenal. Only take 5 minutes to WTC Memorial, Oculus and many Metro stations. The location is very safe. The room and amenities are just like the offer, just like photos. The lobby crew was very supportive and friendly. I hope in my next trip to NYC have a new stay with Tribeca Hotel. You're so nice guys!"
"Gut gelegenes Stadthotel im Finanzdistrikt mit guter Anbindung an die öffentlichen Verkehrsmittel und damit ein sehr guter Ausgangspunkt, um New York zu erkunden. "
"The staff was amazing!! The 2nd floor space is nice for relaxing. The included breakfast was very much appreciated (more protein please-such as hard boiled eggs). The room we had was not very spacious, but I knew that when I booked- we did not spend a lot of time in our room- we were out exploring all day. Organize your stuff and it will be fine. The manager's 5-7pm refreshments was a nice and appreciated touch. The staff was very accommodating- provided us with a small refrigerator for...
"The staff at the hotel are phenomenal. With the abundance of places to stay in Manhattan, we would stay at the Muse again because the staff were so fantastic. The rooms are clean and decently sized for the area we stayed in. We would definitely stay again!"
"We're here for just one night but the hotel entrance is unassuming, elegant and clean. Check in staff is very cordial and helpful and the room is exactly what we needed for the night - just right for 2. A super comfortable place to sleep (nice firm bed!), AC was going strong (it was a hot day!) and bathroom was perfect. AND for NYC, a very reasonable price and near many restaurants on 3rd Ave. Will definitely come back"
"I stayed at Arlo Soho in NYC Aug. 6-8. Their Hotels.com profile included free Wi-Fi and gym in the amenities. However, I was charged an additional “resort fee” of $34/day for Wi-Fi, gym, “bike access,” and two cans of water. Ripoff!"
"Great accomodations for a reasonable price.
Quiet room with really comfortable king size bed, in close proximity to many bodegas and restaurants of all type. Conveniently located near 2 different subway lines and bus routes too.
The staff was really friendly and helpful.
Would stay here again!"
"Very terrible service, doesn't pick up mobile call, very hard to contact. Didn't have enough refridgerator and said they couldn't do anything about it when all my groceries are about to go bad. House keeping didn't make the room even when the do not disturb sign isn't put up. Overall it was an awful experience, not worth it at all, and would not recommend."
