"The staff made our experience fabulous. Everyone we met was helpful, friendly and accommodating. I am disabled and needed to use a mobility scooter to get around, nothing was too much bother. The first room was difficult to access for me, we informed reception and were seamlessly and quickly moved to another room. The restaurants, expecially Fusion were amazing, the food was some of the best we have had! We celebrated our wedding anniversary and my husbands birthday, we were treated to a...
"A converted old building of council offices to a hotel. Stained glass windows, parquet flooring, wide corridors and nice bedrooms. Big ensuite and comfortable bed. "
"Nice upscale hotel with large rooms. Good work desk and internet. Breakfast had lots of choices, both hot and cold. Nice location along canal, with a reasonable (if uphill) walk into town, towards the cathedral. Getting to the hotel by foot from the station more challenging due to the hill nature of town, and construction blocking various access ways."
"Very friendly and competent staff, lovely breakfast, would recommend this Guesthouse. The room was a little warm as it was very hot weather but otherwise it was a lovely stay!"
"It’s a lovely hotel and very convenient stop. The staff were super friendly and helpful.
We only had breakfast but it was delicious and plenty of it. The decor was lovely but needed a bit of tidying and the vase on the table needed a clean. I’m not keen on fake flowers which gather dust and the winter sun shows the glass vase needing a polish.
I’m being picky hoping I’m being helpful. It was a fab stay and I thoroughly recommend it and would stay again. "
"Great positive experience. The room was every thing I needed and the staff were very helpful. It was great to have the spa next door which is why I came to this hotel"
"Very pretty pub with nice rooms above. In a great quiet location. The rooms were quaint but with modern amenties and well maintained. Breakfast was great as was dinner in the pub. The staff were very friendly."
"Set in lovely countryside views, owners & staff all veey friendly & helpful, fabulous choice of breakfasts, meals available during evening also with a varied menu including gluten free. No hesitation in recommending The Royal Oak for any length of stay, wish we could have stayed for longer!!!!"
"Absolutely loved our stay at 40 Winks, the room was so beautiful with a gorgeous view of the Cathedral. It felt romantic, relaxing and special. Only a 5-10 minute walk to get to the main attractions and lots of food options. The staff couldn't have been more friendly and helpful, I would absolutely recommend this property to anyone staying in Durham. "
"This was a very nice comfortable place. We had a little trouble finding it. Was easy to check in and out of. The only suggestion I would make was to put the exterior patio lights on a timer so that they turn off at night— if it’s hot and you have the window open then you have all the light from the patio. But it was very clean and comfortable."
