โรงแรมใกล้พิพิธภัณฑ์บ้าน Durant, เซนต์ชาร์ลส์

"The check in process took forever as there was no one at the front desk. The staff was just there to do the job, nothing more. The location of the property was very good. "

"The facility is in need of maintenance. Evidence of water leaking in main hallway by elevator. Ceiling tiles stained and drooping."

"Staff was very nice and helpful,"

"This was such a beautiful place and room. I loved everything about my stay! I will deliver booking in the future"

"The hotel was very dirty. The carpeting in the halls & the elevator were disgusting! Very dirty. The A/C unit in the room kept us up all night! It would kick on so loud & scare the heck out of us! The TV’s are not programmed to the guide! So we could not find channels to watch. The coffee maker in the lobby was in a very obscure place, had to look for it since it wasn’t located in the area with all the creamers and sugars, etc.. or in the little cafeteria, so weird! We were very disappointed...

"Key cards weren't working, had to be escorted to our room by security. Had to keep someone in the room during trips outside or around the property, otherwise we'd have to wait for security to bring us to our room again. No free continental breakfast, not sure why I'd pay $14.95 for a mediocre hotel breakfast. Soundproofing between rooms was lacking as we could hear what sounded like normal conversations at normal talking volume from the room next door. It only stopped being noticable when the...

"Right when we walked into the room, we could smell a very foul smell , the breakfast was very limited in the milk was in a gallon milk, jug, which wasn’t very sanitary, and the front desk staff were terrible, I got screamed at by the lady that was working for trying to take my food upstairs. There was a small sign that said that we weren’t supposed to and I did not see and she took it way too far."

"Check in at night was easy. Hotel room was clean and had HVAC. Water pressure was good. Hotel also had a water cooler on the first floor, which had cups and temperature selectable water available to drink. Check out by talking to someone in the morning was difficult due to a low staff count, but the hotel allowed you to check out by just leaving your key in a box. Bus stop right next to the hotel allowed you to take a bus and then the train to get back to Chicago easily."

"I love this property after talking to Kelly the manager when I first got there and arrive at night I didn't feel welcoming actually I felt uncomfortable because it seemed like they were frowning upon the fact that I used Expedia to book mine my reservation but once speaking to Kelly the next day and letting her know how I felt and the room that I got I wasn't happy with it wasn't the experience that I was looking for me and my husband she fixed it and she apologized and she said she in fact knew...