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"The check in process took forever as there was no one at the front desk. The staff was just there to do the job, nothing more. The location of the property was very good. "

"Room we received had ceiling leak and moldy smell. Bed was awfully uncomfortable and bathroom shower was dirty. Curtains were torn and dirty. Very disappointed and would not ever stay here again."

"Clean room new amenities, great owners fair price very clean"

"Property is going through a remodel"

"This property was very clean everywhere. Beds were comfortable room was large. Great atmosphere in this hotel. Breakfast was included and provided plenty of options. Definitely would pick this hotel again."

"This was my 3rd stay in this hotel. Each time it has been clean, terrific staff, great breakfast, nice beds etc. This is the best hotel in St.Charles. Also great area to walk to shopping."

"Staff was welcoming and housekeeping is amazing!"

"Whole place smelled awful, there was a bug in the room, very sketchy people"

"Great location. Clean rooms. Nice carpet. Breakfast buffet was a little cramped for the number of guest."

"Stayed on the first floor. Carpet had stains, smelled musty. Bathroom walls had splatter from something on it. Bed was comfortable."

"There was AC which was nice and so needed but our unit was non-stop leaking when it was on so the carpet around it was soaked. The shower would plug when it was on and the faucet handles had lime crust and mold around them. Staff was helpful and friendly and the beds were comfy but definitely gave you that roach motel feeling"

"Bugs on beds"

"Good"

"Great atmosphere and attentive service. Rooms were cleaned well and seamless check in"

"Very clean and comfortable room!"

"The Casino was excellent.THe hotel stay is another story. WE arrived at 3;30 pm on 7-3 at the front desk they said that if I wanted early check in for a $10 fee. And we said no we will be back at 4 check in time. We proceded to walk thru the Casino and we were impressed on how spacy the Casino was. We went to check in and than went to our room #227. We left our belongings and went to the Casino. We returned to our room at 2 am and we wanted to wash up before going to bed. THe faucet was...

"Arrived and did not have towels, had to wait for laundry to be completed. Bed was essentially a cot with a beat up chair in the corner. Visible dust buildup on tops of walls. Saw many small black bugs throughout visit, then on last day saw multiple cockroaches. Front desk operated on limited hours and when they were there, did not acknowledge guests."