Dhoby Ghaut Packages (Flight + Hotel)

Lovely staff and service. My room was on the top floor and without a window/view, which was fine by me as I only needed a place to sleep. The bars outside made it a little noisy, but again this wasn't a problem for me - if you are a light sleeper it may bother you. The location is excellent, super close to Maxwell Food Centre for a bite, and walkable to all downtown and many touristic attractions. I also took the MRT in from Changi to Outram Park, a straight run on the green line which was very convenient. I'd stay here again!

We had a very comfortable stay at the Grand Pacific for 5 nights. The location is very convenient to get around in Singapore by public transport as well as walking. There’s bus stops right outside the hotel and within 250m from the hotel, you can practically get a bus to anywhere in Singapore. I would rate this property a 5 star, except for a few reasons. We arrived at 5am and while I totally understand check-in is at 3pm, I would expect from a service perspective that you atleast offer your guests (who have already completed check-in formalities) waiting in your lobby a bottle of water as a courtesy. We had shifts change from the night to the early morning staff, but felt overlooked for more than 3 hours as we headed out at 8am. The room telephone wasn’t working, which we discovered the next day. The staff were prompt to send maintenance crew to have a look, but it seemed the line was dead and needed external contractors to attend. We opted for the issue to not be looked at, but ideally one would expect this to be picked up in checks while the room is prepared. Our 3 year old’s bath towel was mistakenly collected by the housekeeping staff while changing towels on Day2, and I had to keep following up the issue. However, Lee and Christine were better than other staff who took the trouble to look into it and help redress. Christine helper reimburse me while checking out, which I appreciated. It was hard to explain to a toddler why their towel disappeared.

Great stay would recommend

Hotel is right next to a mall. Room had everything I needed including a filtered drinking water faucet. I'd stay here again.

Located convenient on the 4th floor inside the JEWEL Mall. I would stay there again for a night layover. Clean small rooms for max 2 persons and friendly Staff at check in.