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"This hotel had just reopened, they were clearly not ready. The lifts don’t work or intermittently work when it comes to room we had to have two rooms first room had paint flaking away from the ceiling. Mosquitoes TV didn’t work. Phone didn’t work really bad. Second room better but again issue with mosquitoes Beach really long way way to walk no bar service on the beach in an all-inclusive hotel, swimming pool very noisy main pool and not clean. The other pool was very quiet and no atmosphere. The photos are nowhere near what you experienced unfortunately needs a major refit major refi very soon they should not have reopened. It was just not ready. it was that bad we went for 10 days after eight days after being woken up first thing in the morning when we were sleeping to ask us how our experience,on top of everything else this was the final straw and we moved hotels to the Iberostar The food was always cold always missing things very inconsistent. The Indian restaurant first time ever in my life Ive had the starter after the main course "

"Spacious clean air conditioned room. Buffet breakfast was delicious. Friendly and helpful staff. Grounds of the property were clean and perfectly maintained. Free shuttle to the private beach. Ambience at dinner in the evenings was superb 👌. "

"With the possible exception of some places in Italy, I have NEVER been to such a child-friendly environment. The staff were incredible and made us feel like home. It was like staying in a Jamaican uncle's house on the beach. We will definitely go back!"

"The room was on better than I expected after a hurricane that just went through there island "

"EXCELLENT "

"room was clean when we arrived. but was never cleaned for the 3 days we were there. drain was also giving a foul smell"

"Lovely jamacian owned ran business The back garden is lovely the pool lovely and the breakfast and staff were wonderful and helpful "

"Jewel Paradise Cove exceeded my expectations. Beautiful ocean views, peaceful atmosphere, amazing staff, and delicious food. The perfect place to unwind in Ocho Rios. Highly recommend!"

"When we got off the plain it was an 1hr or so drive. The property was not noticeable once we were in the area we drove around another 45 minutes looking for the place when we finally arrived we could not enter someone finally let us in the property date where does the gated community then we waited another 3 hours to enter the property as the lady stated it was our fault no one was there for 3 hours once in the property it was not clean they had to send a cleaning crew the next morning all the blame was put on me I was in a foreign country getting off a plane the neighbors were very concerned of us standing outside for that long no food no water and happened to use the restroom but one scene and clean we had a minor flood from the rain no big deal not to me anyway maybe to someone else it was relaxing"