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"Extremely helpful, courteous and professional. Would highly recommend the Pell. If i am in the Newport area the Pell is where i will stay. "

"The accommodations were quite acceptable but it was the receptionist Chantelle who made our stay extraordinary. She greeted us upon our arrival and on her own upgraded our room to an ocean view. Whenever we needed something or was just passing she was extremely pleasant and helpful. Would definitely return again. When she realized it was our anniversary, she rushed to get us some chocolate candy as a gift."

"I requested housekeeping. Replenishing all that it needs. Doing all that you have to do to make it beautiful again.'"

"Clean room, friendly staff "

"Very clean and everyone we dealt with was so nice and helpful. "

"This is a great property to stay at! You're steps from the beach, walking distance to restaurants, and only a 5 minute drive to downtown Newport. The hotel looks recently renovated and everything was clean! My own hope was that the indoor pool would have been warmer. But once you were in for a few minutes, you got used to it."

"The only downside was the $30. parking fee. "

"Beautiful parlor room Lots of space and comfy beds "

"Andrew at front desk was wonderful and all staff as a whole were very attentive."

"Honestly the best place at an amazing price "

"Our day was fantastic. There was a shuttle into downtown so we didn’t have to worry about parking and there was a schedule for them to pick us up as well."

"Room, staff, amenities, location. "

"Keith was very helpful telling us where to go for dinner and his knowledge of the area. "

"Room was very clean and it had such a cute decoration. Staff were all very polite and friendly, giving me and my partner great recommendations of places to visit around the city. We asked if there was any microwave we could use around the hotel and they kindly lent us one to stay in our room. I’d definitely go back another time! "

"Clean room. Very friendly staff"

"clean room. Nice staff. Great location."

"Staff was great!"

"Nice service & beautiful design "

"Pros: Room was spacious and clean. Great view, nice staff. Across the street from both the Amtrak train station and a major mall but no noise from either and quiet streets. Cons: no pool, hot tub, or sauna and no locks on the bathroom doors."

"Clean rooms"