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"Profe"

"Room was clean organized and spacious. Staff was friendly and cooperative."

"What a home away from home. Cannot rave enough how the Sonesta Cusco staff take such good care of their guests. On top of that, the property is well maintained, clean, and the rooms are incredibly comfortable and cozy. Myself and my family found ourselves immediately frequently reminiscing about this hotel. The staff went above and beyond to not just ensure our comfort at the hotel, but our overall positive experience of Cusco. They truly cared for us and that is priceless."

"My experience fell well short of what I expect from a five-star hotel. While some staff were genuinely lovely, service was inconsistent, slow, and often required repeated follow-up. More seriously, I left my AirPods Pro in my room while hiking Machu Picchu, and they were gone when I returned. Find My showed them outside the hotel, and to their credit, staff accompanied me to try to locate them. Police became involved, and I ultimately spent close to four hours over two days searching and filing...

"Very clean, great location. We checked in after 1 am, there was people at the front desk"

"Friendly staff. Convenient location for flight next morning"

"Excellent place to stay close to airport. I would rebook and recommend."

"I was expecting the pool to be open so I could enjoy my last two days in Peru with my family (my 8‑year‑old was hoping to have some fun), but the pool was closed. My first dinner at the restaurant was also not a good experience. We waited 50 minutes for the appetizer, and then the main dishes arrived only 10 minutes later. The next day, when we came down for breakfast, they didn’t have us on the list, and we had to wait in line until they confirmed our reservation with reception. On the last...

"good location. Very nice staff. Very clean room. Downstairs restaurant price is good and taste. Over all very nice"

"Everything was perfect just they didn’t provide slippers and shower cloth "

"Attendance at the breakfast could be improved, the food was good."

"Great location, breakfast, gym and pool"