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"The hotel is new and very beautiful surroundings view, the only problem is the service in the restaurant, it takes too long to wait for meal to be served. They definitely need to improve their restaurant management."

"This is a great hotel to stay at right after arriving in Surabaya. The shuttle service from the airport was an absolute blessing to us as we were tired from over 30 hours of air travel. The rooms we had were very comfortable and clean. The breakfast bar was delicious and full of a variety of fruits, pastries and local cuisine. We highly recommend Swiss-Belinn to anyone and we hope to be back. "

"Pool was very nice"

"Expedia didn't help at all in the cancellation process / instead to acting in the moment decided to act 3 days after !!!!! worst service ever !!!!!"