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"parfait"

"Great hotel to stay in very close to Niagara Falls. The hotel was very clean and the staff, courteous. The amenities were great, though, I found the walk-in shower quite small. Overall, I enjoyed my stay. "

"Always amazing….."

"Overall good experience. The carpet in hallways are bunched in lots of areas making it a tripping hazard. Lots of stains. My room had garbage under the bunk bed from the past occupants. I had to ask for my room to be cleaned the second night ( around 5/6pm we had got back and nothing was touched) …Which the cleaner did come but they just put towels ( still in the plastic bags on the bathroom sink counter) I only got water bottles the first day .. I was there 4 nights. Not a big deal. Overall...

"Great convenient "

"Very well located property. Rooms are clean and spacious. Staff was extremely friendly and helpful. Responded to every need. Coffee available in the lobby each morning. Close to the Eaton Centre and excellent restaurants Great value for the money "

"Great front desk staff. "

"Loved the customer service. Staff was very friendly. Great experience. "

"Convenient location, restaurants near by and very walkable to all areas"

"So many employees, congestion with people & automobiles and the location was not good for walking to any of the destinations"

"Excellent stay. Room very comfortable. "

"I was a horrible person to deal with and they were very accommodating to me."

"We were a family of five who spent one night. Check-in was easy and all the staff were friendly and everyone smiled, which was unique to GWL. We were informed at check-in that even if we were not allocated a room before check-in time at 4pm, we can still use the waterpark. To rent a locker is expensive, but a medium locker was big enough for all of us and we were able to keep it until 8 PM which was not bad. We had a late lunch, which were burgers and our drinks costing almost $100 which was a...

"A truly great staff, very helpful, friendly, and a source of information for all the things that are going on around Niagara Falls. They made my visit very good and easy. I’d stay here again!"