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"Everything! Staff amenities and especially the spa and the spa treatments"

"Needs some updating in the rooms"

"The front desk staff was amazing both times we interacted. My room was clean and really spacious. I loved my stay."

"Well worth the stay"

"Clean room, kind staff, great location"

"Great place "

"Nice hotel with everything you need at your fingertips. Rooms were immaculate, beds comfortable, and spacious. Restaurant and bar served good food and drinks!!!"

"Awesome"

"Clean room staff was very friendly "

"Wonderful stay!!! Love this hotel . Me & my boyfriend stay here everytime we’re in Charlotte. The staff are wonderful , great location & a very nice hotel!! "

"Better parking spot needed for cabin"

"Very convenient to downtown, many great dining places in walking distance."

"Friendly staff. Great balcony ocean view. Cozy room."

"Clean, comfortable, convenient. Would stay here again."

"Beautiful room with ocean view. Very clwan"

"I enjoyed my stay it was clean and staff was very attentive and easy to work with I would stay hear again and housekeeping was very respectful as well"

"From check-in, room service, hotel stay and, hotel dining, everything was absolutely perfect…the staff was also top notch and I can’t wait to book again!!! Thank you all so very much!!!"

"Loved our stay here!! Great resort with a lot to do! Arcade was expensive."

"Great place to stay when skiing at Beech Mtn. Super close and the hotel is clean and convenient! This is our second year staying for the weekend! "

"I was so tired I just wanted to rest. I would have appreciated it if they had asked me if the noise bothered me or not! A train was passing by constantly; it was as if the blessed train was inside the room. I asked them to park my car, but they wouldn't accept my credit card. They made me scan a system that didn't work day or night! Now I'm having nightmares about that train. I wouldn't stay at this hotel again, not in this life, not in the next."