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"No airport shuttle, no room amenities (I.e., no coffee maker, no refrigerator), pool was not available, fitness center closed. Even the tv didn’t work for two days. Concierge provided directions to different elevators, but had no information on local events or ticket availability. Guest information on events was provided only if you listened to a 2 hour spiel. Not recommended!"

"Front desk and rental car employees were both great. "

"We had a very pleasant stay everything was clean and everyone was very nice."

"The property is old & could use some maintenance. Shower didn't turn on, then it wouldn't turn off. I can't remember the last time a room didn't have a coffe maker. This didn't we had 3 rooms & none did.. no microwave either. My goodness were the walls thin. The party went all night & the dj played it loud. I prefer a room where you can relax when you are done with the party"

"Parking lot is so confusing and far from the hotel rooms "

"It was comfortable & full of fun "

"Very hot room , air conditioner didn’t work very good "

"My entire experience at this hotel was outstanding!"

"The room smells cigarette. Not well maintained. "

"Ok"

"Room was perfect. Staff was courteous. Everything went as well as I could have expected. Would stay here again!"

"The staff was so friendly and helpful, every time I had a question when walking through the resort the staff was able to assist and help. The indoor golf was a lot of fun. There are plenty of different options to eat as well. The hotel room itself was clean and up to date. Great view from the room as well, we were on the 11th floor. The indoor pool area was also nice and clean. "

"I had to wait for 2 hours in the lobby (from 2 AM to 4 AM) on the day I arrived to get a room. The front desk told us their system was updating! The next day, we ran out of hot water in the shower!"

"Beautiful and spacious room - fountain view was perfect! "

"The Elevator in our building was out of service for 5 days during our stay. The Valencia Restaurant has a good vibe but the service is slow. Breakfast was ok. The water park is nice and the convenience store/cafe is also nice. Internal walk from room to reception/ restaurant is not easy. could be confusing. The isle is also narrow when you have many guests using the pathway. The Room was in great condition/ Nice beds / good appliances/ washer and dryer inside"

"What a wonderful experience this was! The food, the room, the staff, and the amenities were absolutely amazing! Will definitely be staying here again! "

"Not sure if it’s every room but our closet light turned on every time you walked by the closet and in the night would be a hassle waking up thy lady and she was not tickled pink. Only one pool open for the whole 3000 room resort was felt. Nowhere to sit. Our room safe was in pieces when we opened the door. Just seemed like the place was aging and not the same cosmo of once before this trip "