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人が少ない田舎でのんびりしたいと思っていたところだったので、かなり期待通りでした。

Very friendly staff in this Ryokan. Japanese and Western breakfasts were excellent quality. Comfortable futon and bedding. Used the private bath with additional cost, though not mineral spa water. Still an enjoyable experience.

We stayed for one night. The staff provided excellent service, although they don't speak English well. The room was spacious and clean. There is a kitchen and washing machine with dryer, which are suitable for long stays. 30 mins drive from Karuizawa Station. In winter, the road becomes slippery due to snow and ice, so drive carefully.

This hotel was an incredible experience from the moment we arrived at the station where a staff member of the hotel was waiting to pick us up with a shuttle to the hotel without us even requesting that service. We were greeted with a warm welcome at this beautiful hotel with green tea, shown to our beautiful room and the lovely staff explained the amenities available. The room was comfortable, the multicourse meal that evening was top quality and because of the special occasion we were surprised...

We were looking for a more traditional Japenese experience whilst also wanting to see the Snow Monkeys and this place did not disappoint! Free shuttle from the station to the hotel and we were greeted by very lovely staff members who gave us really useful info on the hotel and the onsen’s within the village. The hotel comes with 9 onsen’s which you can book and get private use through ur the day (no need to book after certain times, you just enter and lock the door). The hotel is also part of...

Really positive experience. Staff were excellent. Never did find the free coffee that was advertised (and would have made things truly perfect) but overall this was a delightful, peaceful stay.

Great accommodation, very comfortable, decent choice of food from the vending machines, good breakfast. Perfect location... 3-minute walk from the cableway up to Kagura ski resort and the bus stop from the train station. They also offer discounted ski passes (cheaper than the ski resort) and Onsen passes. Highly recommend for those looking to ski at Kagura or explore the area.

A very comfortable hotel with exceptional service. The room was lovely with great views of the river and mountains. The food in the restaurant was of a very high quality. We stayed two nights and had a superb French-style meal on the first night with wine pairing. On the second night there was an excellent Japanese meal with Sake pairing. Very impressed overall.

the owners made us feel very at home, they could not do more to please us as their guests, we were treated more like family! the Japanese breakfast we courteously served, it was delicious! we could not recommend this Ryokan enough, especially with the obliging owners!

What a beautiful hotel with nice location near the forests! Amazing staff which are always so friendly and helpful! While the Onsen are a great endind for each day!

Lovely modern design. We upgraded free of charge to a Japanese style room. Great recommendation for a local restaurant with a free glass of wine voucher. The staff were very friendly also.

Used this hotel to break up a long journey. Staff all excellent and the onsen was really good.

They have lot of shuttle bus between main building to small wooden house. Waiting time less than 5min. Room is clean and good wifi quality.