Hotel Marroad Karuizawa

Property class: 3.5

Choose dates to view prices

Karuizawa Prince Hotel Ski Resort and Karuizawa Prince Shopping Plaza are located near Hotel Marroad Karuizawa, which provides a coffee shop/cafe, a garden and dry cleaning/laundry services. Skiers and snowboarders can spend time on the slopes at this hotel, which offers a free ski shuttle, ski passes and ski storage. Treat yourself to spa services, such as a body treatment, aromatherapy or reflexology. The on-site restaurant, FONTAINE, serves light fare. In addition to a bar, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
The current price is ฿3,915
฿4,737 total
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a nightstand with lamps, a chair, and a table.

Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Japanese-Western Style Room, Non Smoking

A hotel room with two beds, a bedside table with a lamp, a clock, and a framed picture on the wall.

Japanese-Western Style Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 38 sq m
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

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About the area

Located in Kyukaruizawa, a neighbourhood in Karuizawa, Hotel Marroad Karuizawa is in a shopping district and near a train station. Karuizawa Prince Hotel Ski Resort and Hoshino Onsen Hot Spring are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Karuizawa Prince Shopping Plaza. Kozensui and Yukawa Furusato Park are also worth visiting. Spend some time exploring the area's activities, including skiing, snowboarding and skiing lessons. Visit our Karuizawa travel guide
Map
1178 Karuizawa, Karuizawa-machi, Kitasaku-gun, Karuizawa, Nagano-ken, 389-0102

What's nearby

  • The exterior of the New Art Museum with a clear sky in the background.
    Karuizawa New Art Museum
    7 min walk - 0.7 km
  • A waterfront with a shopping plaza named Prince Shopping Plaza.
    Karuizawa Prince Shopping Plaza
    9 min walk - 0.8 km
  • A snow-covered landscape with a mountain in the background, a ski slope, and a town in the valley.
    Karuizawa Prince Hotel Ski Resort
    14 min walk - 1.2 km
  • A calm river reflecting vibrant autumn foliage.
    Kumoba Pond
    18 min walk - 1.5 km
  • Old Karuizawa Ginza Street
    15 min walk - 1.3 km

Getting around

  • Karuizawa Station
    12 min walk
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    112 min drive

Restaurants

  • ブラッスリー シュエット
    7 min walk
  • カスターニエ (Kastanie)
    7 min walk
  • 萬里
    5 min walk
  • レストランまるほん
    11 min walk
  • ブロンコ Bronco
    5 min walk

About this property

Hotel Marroad Karuizawa

  • Hotel near Karuizawa Prince Shopping Plaza
  • Located close to Karuizawa Prince Hotel Ski Resort, Hotel Marroad Karuizawa provides a coffee shop/cafe, a garden and dry cleaning/laundry services. Skiers and snowboarders can spend time on the slopes at this hotel, which offers a free ski shuttle, ski passes and ski storage. Treat yourself to spa services, such as a body treatment, aromatherapy or reflexology. The on-site restaurant, FONTAINE, serves light fare. In addition to a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self-parking and extended parking
    • A free local area shuttle, bike hire and motorhome/coach/lorry parking
    • A front desk safe, a vending machine and a ballroom
  • Room features
  • All guest rooms at Hotel Marroad Karuizawa include comforts, such as air conditioning and separate sitting areas, in addition to perks, such as free stocked minibars and bathrobes.
  • Extra amenities include:
    • Children's slippers and cots/infant beds
    • Bathrooms with rainfall showers and bidets
    • 32-inch flat-screen TVs with digital channels
    • Wardrobes/cupboards, separate sitting areas and fridges

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Frequently asked questions

Is Hotel Marroad Karuizawa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Marroad Karuizawa?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Marroad Karuizawa on 9 Nov 2026 start from ฿3,915, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Marroad Karuizawa?

Self-parking and extended parking are free at this property.

What time is check-in at Hotel Marroad Karuizawa?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Marroad Karuizawa?

Checkout is at 11 AM.

Where is Hotel Marroad Karuizawa located?

Located near the slopes, this Kyukaruizawa hotel is situated in the city centre, within a 15-minute walk of Karuizawa Ohga Hall and Karuizawa Prince Shopping Plaza, and is convenient for winter sports, such as skiing lessons. Karuizawa New Art Museum and Karuizawa Flower Museum are also within 10 minutes. Karuizawa Station is 12 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Marroad Karuizawa Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 34 out of 71 reviews
Rating 8 - Good. 27 out of 71 reviews
Rating 6 - Okay. 8 out of 71 reviews
Rating 4 - Poor. 2 out of 71 reviews
Rating 2 - Terrible. 0 out of 71 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very helpful!!!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Beautiful hotel! We visited over the Christmas holiday and had a wonderful experience. The hotel staff were fantastic! Although there was a language barrier, everyone was friendly and really made an effort to make sure our needs were met. The hotel isn’t in the best location but you can easily walk into town and the hotel provides a shuttle to the ski resort and train station. Our room was huge! Even by American standards.
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
軽井沢駅まで徒歩圏内
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
ホテル内外にエスカレーター、エレベーター、スロープが無いので、高齢者や怪我人にはツラい。
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

親切な対応に大満足。

価格が安かったので期待してませんでしたが、ホテルの方の対応が良くて大満足。 軽井沢に旅行の際にはまたコチラに宿泊したいと思います。 下手な高級ホテルより絶対良いです。 オススメです。
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

静かで広く快適

部屋は大変広く清潔でした。静かな環境で快適。
Stayed 1 night in Nov 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Generally Great

Nice and Friendly Staff A little far from most restaurants Older facility, no elevator(Guest Room on 2nd Floor)
Stayed 3 nights in Dec 2020
Verified review

6/10 Okay

階段しかないので足の悪い方は無理ですね、
Stayed 1 night in Oct 2020
Verified review

6/10 Okay

Liked: Cleanliness

深夜に食べるものがない

軽井沢は夜遅くなるとコンビニもなく、レストランの閉店も早いため、近隣では軽食もとれない。ルームサービスや土産店や自販機で食事を購入できるようにするなど配慮が欲しい。
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

旧軽中心にロケーション

軽井沢駅、旧軽に、車で移動が楽。
Stayed 1 night in Jun 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
溫柔，體貼及有禮貌的工作人員為這家報到櫃檯位於二樓的飯店增色許多。此外，隨時可以預約飯店至滑雪場及車站的接送服務也是服務的特色。總結，非常好的飯店體驗，我們一定再來。
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
場所も良くコスパにはリーズナブルで満足しています。ルームサービスでも融通きかせてくださり有り難かったです。 エントランスまでが階段でしたが、荷物が重かったため、少し大変でした。帰りはスタッフが持って下さいました。
Stayed 2 nights in Nov 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, room comfort
Wi-Fiの電波が悪くて残念でした
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
こじんまりした静かなホテルです。特にスタッフの自然体の親切が心地よかったです。
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

マロウドホテル軽井沢の感想

清潔なホテルでしたが年数の古さとベッドの狭さを感じました。
Stayed 1 night in Jul 2019
Verified review

8/10 Good

ホテルの環境は清潔で清閑で狭隘感もなく、心地良くのんびりと2泊3日を過ごせました。レストランで固苦しいデイナーでなく一品料理がいただければと思いました。
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, nice and large room, I mean really large. Maybe we missed a balcony.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

The service and breakfast were great! The room is very comfortable too
Stayed 3 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
暖房の温度が調節できると嬉しいです。 それから、部屋の乾燥が気になりました。
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is big and the staffs are helpful even they don’t speak English, they will use google translate to communicate with us.
Stayed 1 night in Dec 2018
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
間酒店好舊, 雖然我知好凍, 但房入面內置暖氣, 令人好焗好辛苦, 最慘入面連風線又冇, 冷氣又冇, 職員連基本英文都講唔到, 正面有條長樓梯仲要冇lift...再講, 話就話近滑雪場及輕井澤站(其實我覺得都唔太近, 都要行成15分鍾）, 行都唔係問題啦, 間野附近連便利店, 仲要行入酒店果段路連街燈都好少, 好恐怖, 強烈唔建議大家黎.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不論日式或西式早餐都非常豐盛 從餐廳的大片玻璃望出去就是滿園的楓紅 服務人員態度親切 是一趟愉快的旅遊住宿體驗
Stayed 4 nights in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refreshing & enjoyable

The hotel location is definitely a quiet one though a bit inconvenient to go around other part of Karuizawa. The staff are extremely kind.
Stayed 2 nights in Oct 2018
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
台風の影響で部屋が停電になり、サブ電源に切り替えてもらった。
Stayed 2 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
ショッピングモールに近くてよい。
Stayed 1 night in Aug 2018