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"Excellent Customer Service "

"We really enjoyed staying at Mandarin Oriental in KL. The staff were super nice and the concierge helped us bring our luggage upstairs. Check in was simple and there was a welcome drink and cooling wet towel provided. Room was very spacious and king bed was very comfortable. We didn’t want to leave the room "

"Directly connected to KLCC convention Center. Very convenient and comfortable. "

"It was such a memorable experience for our family of 5. Their staff were helpful and friendly. The dining experience was great and the room was exceptional and clean. They offer free shuttle to KLCC and Publica shopping malls. I would highly recommend Hyatt Regency KL. "

"Staff were friendly and helpful. Clean comfortable room in a good location "

"Great stay"

"Excellent location and quiet "

"Nope"

"Overall the rooms and amenities are excellent. Friendly and helpful staff. In particular, Mr Ariff from concierge who was the staff out greeted us was helpful and gave us the the good vibes to make our stay even more memorable. Hotel is located conveniently at the center of a transport (KL Sentral) where it is a train ride to most places of interested."