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"Clean room, helpful staff"

"pros: amazing breakfast great bar/restaurant staff check in receptionist well informed and polite great area large hotel cons: room smelled damp . called the front desk, housekeeping, pretty much every button on the phone and no one ever picked up. I had to call the hotel with my cell to get an operator. I was calling because no housekeeper serviced my room ( I need towels and garbage bags at the least) they sent them up. then at 10pm a housekeeper banged on my door shouting “...

"The breakfast bar was amazing and the room was beautiful!"

"I like that they have a breakfast bar it was well stocked and the food was good."

"People were nice. The breakfast was good. Our room and some of the common areas were dirty"

"Great stay"

"We were treated terrifically by a kind staff. The shuttle service into Cincinnati helped us tremendously. We will definitely stay here in the future. "

"Slept well"

"watch out for bed bugs, I got bit up terrible"

"Ok"

"Staff was friendly and the location was great. Views of the river was amazing!"

"Staff was friendly and resolved keycard issues instantly. Room was clean and so was the rest of the property. My only two complaints were the bathroom door being kind of annoying (sliding glass door) and the bed was rather stiff. Other than that, I would not mind returning for my next trip to the Cincinnati area. Great stay with plenty of restaurants nearby."

"Very nice room for the price. Very quiet and easy to find."

"Good spot, the room was clean, and the service was friendly. Simple details like the bathroom curtains looking a bit dirty, having a dirty balcony, but overall it was a nice place. I slept well, and it was pet-friendly. They had a private parking lot, which felt safe. "

"Great property Friendly staff"

"Breakfast staff on the day that I was there was extremely rude! Other than that this place was great! Location had everything around it"

"Very nice rooms, very spacious. Wonderful staff - breakfast buffet very good!"

"Excellent stay!"

"All around a great hotel. Everything worked as it should and the staff were great."