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"When you first arrive the outside appearance of the hotel is terrible. Paint peeling off, name letters missing, and plaster falling off. However, all the public areas are excellent internally. I had a standard twin which was fine, although the shower was quite old and inflexible. The beds were very comfortable and so otherwise the room was fine. The sea view makes it!!!!! I stayed 6 days, so I felt my room should have been refreshed more than once, but that was a personal gripe. The food was...

"Lots of space in the room. Very clean. Helpful and friendly staff. Super food selection for breakfast."

"A very comfortable hotel. The impressive foyer and classy piano bar reminded me of a cruise liner. The whole of the hotel looks to have been recently repainted and all is very clean and well maintained. I would have no hesitation in staying there again. Ps. It is well worth choosing a sea view room as its first line beach. Alan&marlene from Merseyside."

"The staff were extremely helpful and polite and respectfully friendly. They were positive and catered for all my needs and requests. A genrtous breakfast. A small glitch with the heating."

"Very friendly and helpful owners. Room comfortable,ensuite fine.Nice and warm. Breakfast buffet was fantastic,great quality bacon and sausages. Just off the main boulevard,15-20 mins walk to town centre"

"Really friendly and helpful staff excellent choice of food exceptionally clean & comfortable rooms would stay again with no hesitation "

"The breakfast was brilliant "

"My rom was comfortable and the breakfast very good and made to order."

"Did not have breakfast sea view was very good"

"Clean. Staff very helpful. Food good. "

"Good stay "

"Das Frühstück war sehr gut. In unserem Bad ließ sich leider die Heizung nicht abstellen, deshalb mussten wir oft das Fenster öffnen und uns hat im Zimmer ein kleiner Tisch mit 2 Stühlen gefehlt. Wir haben uns einen zweiten Stuhl bei der Rezeption bestellt und auch bekommen. Wir waren mit dem Hotel und Service zufrieden und werden wiederkommen."

"Nice place. Good location. "

"It was a wonderful experience. Perfect."

"Great location, clean place great staff."

"Just a beautiful place to stay, cant get much better than this"

"Extremely clean and very kind staff. "

"Very good all round "

"Nice breakfast 😋 polite staff . Carpets need modernising in room . Shower needs redoing and tv 📺 needed fixing before letting out the room . Hair dryer towels and bathroom amenities all good 👍 Kettle tea coffee bottled water and biscuits all good 👍 would have been more pleasant if staff was available more and the bar was manned in the evenings ."

"A large room, with lovely shower room. Very clean, beautiful location in Castletown and perfect base to visit the Isle of Man. Ample parking. We spent 3 nights here and had a great time. Breakfast was incredible with a continental option or a cooked breakfast menu including eggs benedict, kippers and lots of other options. We also had a lovely dinner here, a nice pub menu. I recommend this hotel for good value for money."