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"The staff were awesome well trained and we saw why because the head ( hotel manager) and other managers were immaculate and made our stay superb during hurricane Melissa."

"I was staying at the Grand Palladium Jamaica resort during hurricane Melissa and staff tried to make the guest comfortable and they did their Best even know that Melissa was the worst Hurricane to hit the island . I am definitely going back just not in Hurricane season. pool area was nice, food drinks and staff wonderful."

"Was actually at this resort during Hurricane Melissa. The staff was amazing. They provided service during the storm that went above and beyond. They continued to cook for us in spite of power outages and flooding. They stayed on hand putting guest’s priorities over their own. Highly recommend this resort as I will visit again. "

"My stay here was during Hurricane Melissa so things were different for us. Our first two days on the resort were amazing before the storm hit. The private beach, pools, swim up bar were all amazing, staff was great, very kind and beautiful people. The food was 4/10 only because it was bland and lacked seasoning but I think they make it that way to accommodate all people, there was a good variety though. The staff did great during and after the storm in my opinion, they were definitely prepared for Melissa. Our trip was extended from 4 to 9 days, we had to travel to Kingston to get back to the US it was definitely a vacation for the books! "

"Very comfortable stay!!! "

"I would say the hospitality from the entire work staff was impeccable, even though we were there at possibly the worst time in history during hurricane Melissa the staff made sure that everyone was safe and well taken care of outside of the fact of us not having any running water or air-conditioning. We had food and shelter. The resort also make sure logistically that everything was accommodated for."

"Great staff clean rooms and great food! Need to let visitors know that dining options are limited during low peak travel. "

"Amazing place"

"Excellent staff"