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"Awesome place to stay and would recommend this stay. Beautiful service and close to everywhere you would want to go"

"Rooms are always clean and comfortable. Breakfast option is great. View of the beach is stunning with the enclosed balconies being helpful to keep things private. The pools and facilities are ok - the main pool is situated in a wind tunnel which is fine in summer but can be windy and cold in other times. Pool food options are ok. Overall a great place to go and unwind."

"Loved our room with beautiful view of sunrises and the beach. Great location and on the door for the trams which are awesome, used them a lot. Would definitely stay here again."

"Amazing place!"

"Great value for money with included Buffet Breakfast. Location is good. Clean and spacious rooms. Highly recommended."

"Absolutely loved the character themes across the whole resort. We were staying in Cleo's castle"

"I really like this Sofitel property hotel . because of its proximity to public transport: a bus stops right out front, and the tram station is just a three-minute walk away. It is also only a five-minute walk to the beach and a fifteen-minute walk to the shopping centre , I was very pleased with my stay and will certainly return in the future"

"Reception staff amazing but room very tired and could really do with a makeover"

"Simple easy check in with friendly and helpful staff"

"Friendly staff. Clean room. My flight got early so I was able to check in early without any issues. Resort is clean and grounds are amazing."

"We checked in to the hotel on April 2021, We do not have an idea about the room, cause’ this our first time at Gold Coast. We are very lucky this time because we sleep on the third floor without an elevator. Our luggage was quite large which made it a bit difficult to enter our room. Inside the room has dust on the shelves and appliances. The electrical appliances in the room are quite old. "

"Good location, great apparent"

"Everything went fine over the weekend. We only had one small blip over breakfast. We booked for 2 adults and 2 kids - giving our kids age of 14 when we booked. When we went to breakfast, the breakfast staff said breakfast was only including kids, which is 12 years and under. We were always clear on the kid's ages so I'm not sure why they weren't included in the 'breakfast included' option. Very confusing. This should be made very clear when booking as the breakfasts at the hotel is very...