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"Good friendly staff"

"They don't read check out instructions when booking with other websites. My check out is 10 am but they wanted me to leave the room at 9 am. Cockroaches were all over our apartment."

"Rooms are comfortable and clean, hotel facilities are good. But best of all are the staff - from the cleaners to the restaurant staff to the reception staff. They are friendly and professional and go out of their way to help you. I’ll definitely be back."

"The rooms were comfortable and clean. Each bedroom had an ensuite. Staff were very helpful and friendly "

"Safe and good location "

"Everything was perfect"

"Excellent service all round. Hotel staff very professional and very accommodating"

"Very friendly reception team ,they are absolutely amazing "

"They were VERY accommodating for all our needs. The wait staff was absolutely amazing. . . . .especially Thembeka!"

"It met my expectations "

"Everything was nice"

"It was a great experience at The Palace Hotel. Staff is great , special mention to Xolile and Shouga . Thank you for having us and see you soon "

"Very noisy throughout our stay. Doors banging , furniture moving around in units above , people speaking loudly made it difficult to fall asleep , running up and down the stairs. Unit was clean and spacious but the bed linen needs to be replaced..very old. Hats off to the staff member who checked our unit on departure...I left behind a few pieces of jewelry and she was honest enough to hand it over to me. Scenery excellent. "

"Amazing stay. Stuff is very friendly and kind, rooms are very clean, easy check in and checkout process. Restaurant has great food too. "