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"We stayed one night at the hotel The restaurant was very nice and we both enjoyed our meals there , both dinner and breakfast. the room we booked was a superior room, we were a little surprised to find 2 bunkers in the room (as well as the king bed) but it was quite spacious in the room so it was ok."

"Room service is not good enough"

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"The room was filthy and in disrepair. It spoiled our trip and the hotel were not concerned at all when I complained. We didn’t use the pool as planned as we had no faith in cleanliness after the state of the room. Filthy glasses. Hair in the bed. Mould all over the bathroom. Dead bugs rolled into the roller blinds. Spiders webs everywhere- and not new ones - many had mummified spiders in! Reception closed at 10 and we were unable to complain so had to sleep in the filth. Then when we asked to...

"Incredibly old and poorly maintained hotel. Very loud on the street below. The hotel even provides earplugs on the bed. Awful smell in hallway but not in the room thankfully. Terribly stained carpet. Beds were clean and comfortable, but mine had a lean to it and kept having to roll back on the bed to not fall off. The shower had moldy lines and the bath anti-slip mat was definitely moldy. Plus you had to keep the door shut so the fire alarm would not go off. The breakfast was fine. Parking was...

"A1. Very good."

"The staff were all very friendly and helpful. The beds were really comfortable, breakfast was very comprehensive and nice. The place is a little run down, but looks as though it’s being improved. Great value for the price, would definitely stay there again. They do do evening meals in the bar although their website doesn’t say so."

"Excellent place to stay to visit The Lakes and surrounding areas with stunning views. We stayed for 5 nights and were made to feel so welcome . Absolutely spotless. Nothing too much trouble. Room lovely, hot shower, breakfasts excellent. Great choice and they are happy to sort whatever you would like. Coffee and homemade cake available in the lounge later. All in all, we have not stayed in a better B&B . Now we have found it will most definitely be back. Highly recommend."

"Parts need to be freshened up/ up dated, like the lift. Tha Swimming pool area, the rail rusty, floor tiles & spar changing room / shower door etc The cleanliness over most of the build was good, but parts like level 3 hall way was very poor, when the lift door opened on level 3 I was getting very worried what the room was going to be like. The room was good 😃 lovely beding⭐️ mattress ok . Staff & service brilliant from front desk to breakfast staff, Brilliant breakfast spread. thank you ⭐️"

"First we were given a room that hadn't been cleaned but this was quickly sorted and we were switched to another room. However, it was so damp as to be unfit for use, particularly as my wife is asthmatic. The damp odour and poor atmosphere both in the room and the corridor meant we decided to leave and went to an another hotel. The evidence of damp was so obvious as to beg the question why the hotel management felt it appropriate to book out the room."

"Needs major investment in upkeep, maintenance has been severely neglected since last visit."

"Excellent restaurant with beautiful views. Ideal country hotel - would highly recommend"

"The property was very unique. Waited over 45 min to be checked in. Arrived at the room up 4 flights of stairs with no elevator. No help at all! The room was at an angle. So everything was moving to the left of the room. Bathroom was modern but had nothing in the shampoo and shower gel dispenser. Had tea and coffee but no kettle. It was a vile stay. But the bed was good. Ok check out I was verbally assaulted by the chef who was doing check out. Avoid this place. It’s not a hotel it’s a castle as...

"It would be nice to have dedicated check-in, instead of waiting for someone behind the bar to help you. Other than that, it was a great experience, and will recommend to others."