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"The place was nice overall, but there is room for improvement. The beach was beautiful, and the food was really good. My daughter especially loved the show performed by WOW Entertainment. The pools could have been cleaner, and I noticed green buildup in the jacuzzi, so I chose not to use it. The alcoholic drinks were okay, but the glasses they were served in could have been better. We enjoyed parts of our stay, though I hope the pool and jacuzzi cleanliness improves."

"Es una muy buena experiencia, con excelente servicios."

"Lovely place to stay. Good sized rooms. Nice location. Main disappointment was being ignored by the manager after I missed a night’s stay because of a last minute cancelled flight. This was very upsetting for me to miss my time in Quito when it wasn’t my fault. I let the hotel know as soon as I knew, they still charged me for the night without even considering the exceptional circumstances. It feels like once they’ve got your money, they don’t care. Expedia tried to liaise with them too, but...

"We love it, the movie was great and the staff very helpful"

"!! This was my first best experience in this hotel … workers were really nice and kind… everything was clean .. and I will focus my attention on workers .. how they help people and threat them was Amazing so respectful … For sure I will stay again here."

"I like the area so close to everything and the hotel is just amazing I love it ."

"Air Conditioner not working 😕 Hot 🔥 room"

"The location of the hotel is ideal for all of the activities you would be exploring on the island. The staff is super friendly and helpful, the hotel has a beautiful charm, and it’s well maintained.."

"Das Hotel mit den Thermen ist größer und weitläufiger als gedacht. Die Anlage ist am Wochenende stark von Tagesgästen frequentiert, in der Woche ist es bedeutend ruhiger. Die kleinen Thermen vor den Zimmern sind inklusive, für die größeren, öffentlichen Becken wird Eintritt fällig. Es ist alles modern eingerichtet, das Restaurant wirkt aber etwas kalt und ungemütlich. Das Frühstück war gut, das Abendessen auch. Bei unserem Besuch Anfang September war es kalt und regnerisch, so soll es die...

"Hermoso lugar. El camping cómodo y calientito. Recomendado 100%"

"Fantastico o atendimento de todos, sempre com sorriso e pronto para ajudar e receber. Em especial recomendo o Restaurante Raices, sensacional."

"No me gustó que ese día hubo un evento en el hotel , y la música se escuchaba en la habitación , a tal punto que fue imposible dormir con tanto ruido, nada pudieron hacer al respecto , pese a notificarlo. Dada la hora (11 pm) y que viajaba con niños , tampoco consideré trasladarme ese momento a otro lugar, ta que de verdad necesitaba descansar y dormir un poco ya que venía de un viaje largo de otro país, y al día siguiente viajaba a otra ciudad por la mañana. Anteriormente nunca me...

"La ubicación es excelente, el desayuno excelente. El personal muy amable."

"This is my second stay at this property and again I am impressed. The food is good, the staff were helpful, and the room was comfortable. Great place"

"Staff has always been great. Very friendly and customer service orientes. Private airport transfers are a big plus. Enjoy every stay at this hotel."

"This has been one of nicest hotels i have ever stayed at .. The staff were so helpful setting up our itinerary so we knew the best value ... Highly recomend the location."