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"Customer service as well as all inclusive restaurants"

"Está excelente el hotel 10 de 10 todo"

"Serande Punta Cana Resort and Spa was beautiful with spacious rooms which were clean and comfortable. The staff were super friendly and helpful. The pools were well kept and clean. Buffet food was delicious with many different choices every day. My only wish is you didn't have to make reservations ahead of time for specialty restaurants because many of the popular one were already taken and many had vacant tables. Will definitely be back"

"when I arrived after traveling for almost 5 hours there was no healthy food available, only room service, the room service menu on the TV was not working, I called on the phone and was told that the items on the TV menu were not available. Only 3 items were available that were not appetizing. Buffet was 2 hours away. The cooked dishes were very rich and oily, too much salt. Fresh fruit was great. The main attraction were breads. The sea food was not appetizing and had a strange smell and over...

"I loved this hotel and will definitely return once the resort is fully open. The resort is beautiful, modern, and very convenient. One of my favorite things was that the restaurants and entertainment areas are air-conditioned, which makes a huge difference compared to many other resorts. I also loved that there are plenty of bars throughout the property, so you never have to wait long for a drink. The golf carts that shuttle guests to the beach were another great convenience. As for the...

"Food was great the environment was wonderful perfect if you and your partner want to go or want to have a family vacation"

"Everything was great,"

"I booked Majestic Mirage Punta Cana expecting a luxury 5-star experience, but unfortunately my stay was very disappointing. On our first night, after returning from the pool, I grabbed a rolled towel for my children to shower. As soon as I opened it, four live cockroaches crawled out. Thinking it may have been an isolated incident, I continued getting my children ready, but within minutes they began screaming as more cockroaches appeared around the bathtub while they were showering. I have...

"All Restaurants should be open 7 days per week. Also showers near the beach should be working better and better access to a restrooms near the beach and pool area would be useful"

"Overall it was a great experience. Very fun 😁."

"The property was beautiful and most of the staff were amazing"

"My experience at the Nickelodeon Hotel Punta Cana was very disappointing. I expected a higher level of service for the price paid, but the reality was very different. The hotel is advertised as an ideal place for children and families, but in practice I do not recommend it at all. The long lines for everything make the experience very exhausting, and on several occasions it was even difficult to eat due to poor organization and excessive waiting times. The room did not have a hair dryer. We...

"Muy buena experencia"

"great time for the steak house show up early for spot"