โรงแรมและที่พักในคอสตาริกา

"My first impression of this hotel was extremely disappointing, and unfortunately, things did not improve during my stay. The check-in experience at the front desk set the tone. The staff came across as dismissive, unfriendly, and uninterested in helping guests. A warm welcome can make all the difference, but instead, I felt like I was an inconvenience. After check-in, we were directed to the Papagayo restaurant. The food there tasted stale and was one of the worst dining experiences of the...

"Excellent stay! Would definitely stay here again. We stayed 3 different places while on Costa Rica and this was the best by far!"

"Some old stuff needs replacement"

"Amazing would go back! Property was beautiful wildlife everywhere and housekeeping was amazing! Food and all inclusive was icing was a great vacation!"

"Nice property. Delicious food and staff amazing"

"Hot springs pool"

"The property was absolutely beautiful, Will maintain, and the staff was wonderful! Even though it’s a large resort, it didn’t feel busy because there are so many little areas, walking paths and Hot Springs to escape to. We will definitely be visiting again! Excellent vacation!"

"The hot springs were so relaxing and the breakfasr was actually pretty tasty."

"Grounds are stunning, beautifully maintained. Hot springs are wonderful and so peaceful and private. Staff is wonderful - breakfast was wonderful. Junior suite was impeccably clean and spacious. Perfect for our family of four. Shoutout to staff member Edwin who was incredibly welcoming and friendly to our family."

"The stay was amazing! Literally everything from the arrival process down to the shows. Loved it so much"

"Staff, view, amenities, brekkie all 10/10!"

"The place is so lovely! It rained the whole time we were there and we never saw the volcano but it did not matter. We spent our whole time on the property. The jacuzzi we had was amazing and the food in the restaurants was delicious!"

"The room have an amazing beach view. Could use some renovation as; painting, or cleaning the walls and new pillows. The sheets and towels were clean and very well organized. The Staff were amazing, very helpful and always with a smile. Loved taking the shuttle to go down the beach. The hill is very deep so definitely taking a shuttle was helpful. The FOOD was 10/10. so good perfect portion and the best of having inclusive is that we ate whatever we wanted. The drink tasted like juice so getting...

"Beautiful property on the beach and I the Center of town. Food was great. Staff very helpful and friendly. We had an issue with our room but they quickly remedied it. I would recommend for anyone and families."

"Great staff food was amazing Caribbean dishes and pin̈a coladas were delicious"

"DO NOT COME HERE!! -Arrived to a very dark empty lobby. -Room service is very slow...an hour.. -Heavy construction and renovations being done. -Lots closed because of it including GYM. -Whatsapps communication only -Beach attached is gray and brown -Random restaurants becoming unavailable onsite at a seconds notice. -Only one buffet available and it's breakfast hotel style, very small 7am-10am -Minimal resort activities. -Resort room terrible(AC is super weak so you sweat a lot, shower handle...

"We liked the Serenity! It was a couples resort. No party…just relax! Spa was wonderful treatments were excellent! It was Zen for sure."

"The hotel is beautiful and the staff very courteous. My daughters enjoyed the kids club. The pool was large and beautiful. I felt the rooms were very clean and spacious. The hotel does have its drawbacks. it’s isolated from everything and the road to get there is under construction so you have to drive through a long dirt road to get there off the gps and in part you lose cell signal. There are lines to check in, lines for breakfast, lines for restaurants. Could be better organized. The food...

"Need update"

"Beautiful place that still holds the jungle theme we traveled for with absolutely gorgeous Veranda that I miss now. That being said, we had the worst experience (and I’ve been to over 60 countries and countless hotels) at check-in. The hotel apologized and the rest of the staff were super nice throughout our week there. I don’t know why they put the least helpful person at the very first touch point of customers journey so took a star off for that unpleasant and rude staff."