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"The room was a little tired looking and could use a refresh. The common areas are lovely. The restaurants have a nice variety for options. But what you pay for at the Ritz Carlton is the service - and it is worth every single penny! Everyone is so accommodating, friendly, and attentive. You feel welcomed and cared for in every "

"The staff at the front desk and the pool/towels area were RUDE. Seem to forget who is paying for the stays and HOW MUCH we are paying as guests. It is evident there is NO CARE for Customer Satisfaction. The Bar Tenders were ALL good and polite. Also - the noise at night from the neighboring properties is BAD and there is no warning given to the guests."

"Very nice and clean resort. The pools are amazing."

"Loved it great beach,room was clean and big, bellman very helpful would stay again"

"The rooms were clean and the staff was very good. The Wi-Fi was intermittent at best and leave a lot to be desired."

"The hotel was clean, amenities were wonderful including the private island beach, and the staff was amazingly friendly. "

"The hotel was clean, attractive, staff friendly, great location on Eagle Beach. The pool is small so it is better suited to adults. "

"Had a great experience"

"Older facility but kept spotless and all in excellent working order. Staff is the absolute gem of the resort- from the housekeeping, servers, bartenders, activities, bathroom asst. food prep you name it each and all with a smile and most delighted to be there. Room was spacious and very comfortable. Entertainment bonuses using both resorts as talent varies. All restaurants including Buffett and specialty were excellent. Did not go to casino- used concierge for excursion and transportation booking and all was amazing. "