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"Clean room, Quick and easy check-In. all good"

"Helpful staff very nice highly recommended 👌"

"Second time we have stayed. Very clean excellent staff service. Great food and breakfast was very nice too. Highly recommended and also dog friendly too"

"Lovely, kind staff. Room service was great."

"A lovely property with tasteful decor. All the staff are very pleasant. Palm Court restaurant was really nice, and the gym and swim facilities were good. The Sunday carvery is excellent and complimentary products in the room a nice touch. Not a lot of seating in the bar if wanting drinks only, most of it is for eating. Similarly, car parking is at a premium with a wedding on. Changing rooms are quite small, and could do with a spin machine for drying trunks (many have these now)."

"The booking clerk was quite brusque and was unable to give any information about activities in the area. This was unsurprising, as the same man was doing the bar, reception and taking and serving food orders on our first night - no sign of anyone else! The room had a good view of the lovely looking garden with picnic tables and view of River Dee. Unfortunately, it remained padlocked throughout our stay. The room was a good size with twin beds, but laid out so that you had to crane your neck...

"Good location"

"Clean room ,friendly staff , 100% deserve another visit"

"Clean room, all that I required. The breakfast was really nice"

"Very comfortable, friendly staff, right next to the falls and close to Betswy-coed"

"Close to shops, restaurants, etc. easy to find, plenty of parking, beautiful surroundings, kind and helpful staff, everywhere is clean, food is delicious."

"The room was clean. There was plenty of space. Only thing is the TV signal was not working but this could have been easily due to the massive thunderstorm we were having at the time which was far more beautiful to watch. I would definitely stay here again. Definitely value for money."

"The accommodation is tired and needs updating. The rooms are very basic and were not very clean. The bathroom needs to be completely refurbished. The staff were helpful and pleasant but overall not a pleasant stay and would not recommend staying there"

"Slightly odd stay. The hotel is down a little lane. I didn't realise that there was a charge for parking until I arrived. You need to ring a bell to get in to the hotel and then you get let it. As I arrived there were some people who thought they had a room booked but the person working there could not find it. I was then checked in and taken to my room. Nothing about the hotel was explained. As we went to my room, some parts of the hotel looked grand with impressive furishings, others...

"Very quiet and peaceful location but easy to get to."

"Perfect place to stay for our short visit to the area. We were made to feel very welcome from the outset. Staff were helpful and friendly. Cosy bedroom, comfy beds. All very clean. The food was tasty. We enjoyed an evening meal and breakfasts."

"Quiet room though we were on the ground floor and had no view. Staff very friendly and helpful. Dinner and breakfast were fine; the best onion bhajis of my life so they are THOROUGHLY recommended. We went in the sauna and the outdoor hot tub- that was amazing. All in all, a good stay and I would definitely return."

"Lovely kind helpful staff Very clean room and hotel A very enjoyable stay in a beautiful location"

"The rooms are clean and tidy."