"The hotel was above the expectations and river view was fabulous also staff were incredibly awesome specially the front dest employee Natalia she was helpful, smiling and welcoming."
"The overall ambience of the hotel was incredible and incited my curiosity and wonder. I absolutely adored my room and how the shower was placed in the center of the room the restaurant had a wonderful selection for breakfast and they made a mean latte"
"I arrived while on a work call and at 12pm (way earlier than check in time)- the lady at the check in desk was so helpful, checked me in with no questions asked.
This little gesture made all the difference. I visit Chicago quarterly for work and I will now always book the Thompson- great service, thank you!"
"We had a perfect view straight down the Chicago River! FABULOUS! Staff was kind and helpful. We walked everywhere we wanted to go. I couldn’t recommend this hotel enough! I’m ready to go back!!"
"Be prepared to be treated like you are the most important guest at the hotel. The staff here is incredibly professional, helpful and service oriented. Every single one. "
