Search Hotels Near Crosswater Park, Ponte Vedra

"When I arrived the TV didn't work came on but would not connect to the server, I picked up the phone to call the desk...and it was not working. They had no one to come look till the next day. They offer to move me but I had unpacked already. The pool and jacuzzi were loaded with leaves and debris...it happens but the net to skim was completely broken...and the maintenance guys wouldn't be in till 3...no further assistance was offered even when I asked if they just had another one. Which it turns out they did...that day the jacuzzi was hot...the next day the jacuzzi was all clean, however it was not hot. The jets didn't work properly and they said nothing would be done till Monday! The pool/jacuzzi were part of why I picked this stay. We had 4 rooms and we were all disappointed. The desk folks were nice but not willing to go outside there minimal efforts to help. Except Kevin! He was awesome...ran to help. Fix the TV etc... Not sure if I will stay again."

"Bathroom had a constant bad odor, wallpaper was peeling, tub was stained and chipped. Time for a remodel! We were there late, tired, and leaving early so I didn’t bother to ask for another room. Kept a towel rolled up by the door to keep the noise and light out from the big gap. Bed was comfortable and nice to have a fridge in the room. We have stayed there once before but I won’t be back. "

"The staff was very responsive and quick to bring extras when asked and answer any questions, property was nice and fun, room was perfect, the only complaint is the bathtubs were stained and need renovating otherwise all was perfect "

"Apartment was clean and comfortable. We didn’t have pot holders, dish towels and could’ve used a cookie sheet. No additional soaps, toilet paper or trash bags were provided "