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"Our AC barely worked, even after staff coming to fix it. Housekeeping was great, food was ok, staff was friendly for the most part. But it is lacking a good area to sit in a bar setting... the main "night time" bar didn't open until 9pm so if you eat an early supper, you have a couple hours with nothing to do, no where to go other than the tanning chairs, Sky Bar (which fills up fast - limited seating) or your room. Staff are pushy for trying to get you to buy their "preferred" packages. Heard from a few people they have let the place go but it was still in decent shape. "

"The staff was good"

"Spectacular view to ocean, room clean, nice staff and the food was excellent!!!!!"

"Pool was ok, place just needs some upkeeping"

"Old hotel, rooms not the revamped. Far away from downtown and all the attractions, if you will stay here, you need to have either a car or to pay taxis. Good location is you want to reach the cruise ships terminal. "

"Nice ocean location. Nice pool. Nice staff"

"My husband and I stayed here for a babymoon last week. My husband got so sick we had to pay to have medical staff treat him & prescribe antibiotics. We did not leave the resort during our stay so we believe it was something served at the restaurants. Our room was very clean but dated and had a lot of empty space. On our first day they did not have towels available for a while - after that we woke up early to get clean beach towels. There is ongoing construction, but it did not disrupt our stay. The area & beach is beautiful! It is rocky, but easy to walk in/out with water shoes. "

"Lovely room.Great staff.Tasty breakfast buffet.We have stayed here many times before and we will stay herd many times again."

"Rooms are overall nice, just a little scuffed in places but not bad. Food in the restaurant is excellent. Get the tuna tostadas! Having the snorkeling area right there is great. Would recommend bringing your own gear, though - the dive shop nearby has old equipment that's in bad shape and overcharges you for it. Not the hotel's fault, but wanted to mention so others are aware. "