"I paid for VIP once getting to the hotel. The check in process was easy and the person who helped us was great. We were instructed to go to the VIP Lounge where the receptionist was supposed to give us our VIP bracelets and other goodies. She was too busy on the phone and did not provide us with additional information. One of the days, water was dripping from the AC and light fixture. I called maintenance and they said the AC was defrosting and they will come back in an hour and I never heard...
"I paid for VIP once getting to the hotel. The check in process was easy and the person who helped us was great. We were instructed to go to the VIP Lounge where the receptionist was supposed to give us our VIP bracelets and other goodies. She was too busy on the phone and did not provide us with additional information. One of the days, water was dripping from the AC and light fixture. I called maintenance and they said the AC was defrosting and they will come back in an hour and I never heard...
Jasmine