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"Staff very helpful great food comfortable rooms"

"Lisa the landlady was excellent very friendly and nothing was too much trouble, lots of little extras in the room, she has it all covered, will be staying there again"

"The hotel was clean, staff were very pleasant and helpful. Hotel location is convenient, but for foot passengers travelling with baggage, it's not so good. You have to walk a fair distance down a winding pathway, then push or pull your baggage up the hill for your return. When it is raining, this is very unpleasant. Not happy with this at all."

"We have stayed here many times it is ideally located for our purpose of visiting Wells Glastonbury and Street We will definitely be returning as soon as we can."

"Absolutely lovely place - bedroom was great - clean and had everything you would need at an amazing price. Cannot complain about the room at all. Only had a little niggle with the food as one of our meals wasn’t great but the other fine! Staff were lovely but busy."

"Great service"

"Lovely large room, comfy bed sand very dog friendly. Lots of parking and advantage of park and ride into Bath 10min walk away. Excellent Sunday roast and fantastic breakfast will definitely be back!"

"Everything is good except for parking."

"This place was terrible. There were no amenities available. Not even extra toilet paper, towels. They don’t refresh or clean your room. The AC was non existent. My aunt was moved 3 times due to problems with air conditioning which was never solved. The staff was rude and condescending to my family. They refused to process any kind of refund. When my aunt complained about the air con on the first day, they told her that they’ll refund her and she can go stay elsewhere. I booked this place for my...

"A very nice hotel, the rooms at the rear of the hotel were former farm buildings which have been completely renovated. There is a wet room ensuite which is well appointed. The restaurant has a good choice of food which is excellently cooked and presented. The breakfast menu which has to be ordered the evening before was slightly confusing until I worked out that the price stays the same and you just tick your personal choices. Well sited and only 6 minutes from the Bristol Airport Silver Zone...

"Room was pleasant but was not serviced on second day. Cooked breakfast was reasonable but there was no cereal to start with nor toast and jam to follow. One cup of cofee only which was served 30 minutes before the cooked meal arrived on the second day. Mains were good but starters and sweet menu was limited and fairly expensive. Overall we were not unhappy but would not have wanted to stay for a third night and would be question if we would use this chain again if this is typical of all their...

"The weather was very hot no Air conditioning and my husband and I got bitten by Mosquitoes as we had to have the window open"

"Clean"

"My wife and I stay at this hotel regularly when in Bristol, it's in a great location, it's clean and the staff are always friendly and polite"

"Excellent hotel"