"The staff in every section were fantastic, Cheerful, helpful and very polite. Food was cooked to perfection, Breakfast had plenty of choice and would cook extra things for you if they had it. For us, a couple in our 70's it was absolutely 100% perfection and if we come back to Chester again we will certainly be staying here."
"Ein süsses Hotel mit schönen Zimmer und bequemen Betten. Das Personal ist sehr freundlich und hilfsbereit. Ein bisschen mehr Auswahl am Frühstücksbuffet hätte uns gefreut, aber die Qualität der Speisen ist gut und man kann auch noch dazu bestellen. Tolle Lage, alles zu Fuß erreichbar. Hotel ist zu empfehlen"
"The lady at check in was so lovely, it was a really nice welcome, The room was a newly renovated one, it was super comfortable and really clean, the food was amazing, and the drinks were perfect, and we did have to make use of the pool and spa and it was amazing, felt so relaxed afterwards"
"Lovely hotel grounds smaller than expected. Nice rooms although a little dated. Comfortable, staff friendly, nice breakfast. Great pool and easy free parking with p&r not far. Would stay again "
"We just spent one night in Chester to visit the rows which is a reputation of the city. The hotel itself a bit far from downtown which takes about 20 minutes by walk. The room is a bit small with no view. There is no an elevator and the stairs is quite narrow. Pros are good breakfast, free car parking, and big bed. "
"Travelling from York, so was a stop over before hitting Wales. Hey, it was a nice place to stay. The room was incredible (although for me, I'd change the carpet on the staircase to room 9. Visually, very tricky!!) Check in was quick and easy. The only thing I'd point out, and it is nit picking, I think the staff need to be more 'that's no problem, we'll sort that out' as opposed to 'we'll see what we can do,' ... Yeah, I've worked in customer service for 40 + years blah blah... and we all...
